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Best answer

Attachment has an unsupported mime type - Hootsuite error for Gdrive link


empowr

I’m getting this error ‘Attachment has an unsupported mime type’ when I’m trying to add google drive files in media url fields of Hootsuite integration. I saw this question here but the topic is closed without clarifying the solution clearly.

Best answer by Troy Tessalone

@empowr

The Media URL expects a file object or a file url that is a public direct download link.

Try using a different variable and test.

 

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5 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • August 20, 2023

Hi @empowr 

Good question.

We would need to see detailed screenshots with how your Zap steps are configured to have more context.


empowr
  • Author
  • Beginner
  • August 20, 2023

Here’s the screenshots

 

Alternate Link is the drive link of a video file

 

 

This is the error msg I’m getting


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • Answer
  • August 20, 2023

@empowr

The Media URL expects a file object or a file url that is a public direct download link.

Try using a different variable and test.

 


empowr
  • Author
  • Beginner
  • August 20, 2023

I added a ‘downloadURL’ variable of file, as it is also mentioned below the media url field that it expects downloadURL. But after adding that url I’m getting this error - The app returned "The request is missing a valid API key.".


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • August 20, 2023

@empowr 

You may want to reference this related topic: