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Attachment has an unsupported mime type - Hootsuite error for Gdrive link

  • 20 August 2023
  • 5 replies
  • 110 views

I’m getting this error ‘Attachment has an unsupported mime type’ when I’m trying to add google drive files in media url fields of Hootsuite integration. I saw this question here but the topic is closed without clarifying the solution clearly.

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Best answer by Troy Tessalone 20 August 2023, 19:52

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5 replies

Userlevel 7
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Hi @empowr 

Good question.

We would need to see detailed screenshots with how your Zap steps are configured to have more context.

Here’s the screenshots

 

Alternate Link is the drive link of a video file

 

 

This is the error msg I’m getting

Userlevel 7
Badge +14

@empowr

The Media URL expects a file object or a file url that is a public direct download link.

Try using a different variable and test.

 

I added a ‘downloadURL’ variable of file, as it is also mentioned below the media url field that it expects downloadURL. But after adding that url I’m getting this error - The app returned "The request is missing a valid API key.".

Userlevel 7
Badge +14

@empowr 

You may want to reference this related topic: