Asana error: The app returned "message": "task: Not a recognized ID"
Hello,
I’m trying to connect webflow forms with asana, so that any filled form will automatically be entered into asana.
However, Zapier is giving me this error:
The app returned `{"message":"task: Not a recognized ID: 0"} What happened: Executing creates.task_section.operation.perform with bundle {"message":"task: Not a recognized ID: 0"} Console logs: ` as error, which we cannot read.
Any idea how to solve that issue?
Kind regards,
Ben
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Welcome @Slevin2k!
Hmm, that error mentions “creates.task_section” so I’m thinking that there’s potentially an issue with the value that’s been selected for the Section field.
It looks like the Section field would only accept numbers so is likely expecting to receive an ID number for the section. Was the name of the section, instead of it’s ID number, entered into the Section field?
If so, you’ll need to change that to the corresponding ID number for the section. Is the section going to be the same every time or would it need to be selected dynamically based on the information supplied by the Webflow form?
Looking forward to hearing from you!
Hey Sam,
changed it to “create task”. According to Zapier it works now.
Thanks for that.
However, the form was pushed to asana with blank fields… it doesn’t copy the supposed content, even though it sais it found the correct data
Any idea how to fix it?
However, zapier sais that he found all relevant data...
gid 1205010609121065 projects 1 gid 1200765505373393 resource_type project name Event Management id 1200765505373393 resource_type task created_at 2023-07-11T14:24:57.617Z modified_at 2023-07-11T14:24:59.213Z name Antonia Holzner notes Sehr geehrte Damen und Herren, für ein Team Offsite mit 18 Personen möchte ich gerne ein Angebot für folgende Daten bei Ihnen erfragen: 24. – 25.10.2023 Am 25.10. wird sich die Personenzahl um vier Leute reduzieren, somit könnte ein kleinerer Raum bezogen werden. Haben Sie in dem genannten Zeitraum noch Kapazitäten? Herzlichen Dank und viele Grüße Antonia Holzner assignee gid 1200752793067128 resource_type user name Ben Bender id 1200752793067128 parent actual_time_minutes 0 completed false assignee_status inbox completed_at due_on 2023-07-11 due_at resource_subtype default_task start_on start_at tags workspace gid 1200752819037596 resource_type workspace name bender-management.com id 1200752819037596 num_hearts 0 num_likes 0 permalink_url https://app.asana.com/0/1200765505373393/1205010609121065 followers 1 gid 1200752793067128 resource_type user name Ben Bender id 1200752793067128 memberships 1 project gid 1200765505373393 resource_type project name Event Management id 1200765505373393 section gid 1201333956190279 resource_type section name 01/2023 id 1201333956190279 hearted false hearts liked false likes assignee_section gid 1200752819037611 resource_type section name Ben (To Do) id 1200752819037611 custom_fields 1 gid 1202574069913415 resource_type custom_field resource_subtype enum type enum name Channel enabled true enum_value display_value enum_options 1 gid 1202574069913416 resource_type enum_option enabled true name Direkt color purple id 1202574069913416 2 gid 1202574069913417 resource_type enum_option enabled true name EventInc color magenta id 1202574069913417 3 gid 1202574069913418 resource_type enum_option enabled true name Bridebook color hot-pink id 1202574069913418 4 gid 1202574069913419 resource_type enum_option enabled true name Raumperle color pink id 1202574069913419 5 gid 1202574069913420 resource_type enum_option enabled true name Eventlocations color red id 1202574069913420 6 gid 1202693213060114 resource_type enum_option enabled true name hochzeits-location.info color orange id 1202693213060114 7 gid 1202957184916823 resource_type enum_option enabled true name zankyou color yellow-orange id 1202957184916823 8 gid 1203404617727682 resource_type enum_option enabled true name Spacebase color yellow id 1203404617727682 9 gid 1203702129250829 resource_type enum_option enabled true name Mister Neo color yellow-green id 1203702129250829 10 gid 1204728134882204 resource_type enum_option enabled true name Miomente color green id 1204728134882204 created_by gid 1200773809650652 resource_type user name Lena Wulsten id 1200773809650652 id 1202574069913415 2 gid 1200768203625530 resource_type custom_field resource_subtype enum type enum name Status enabled true enum_value display_value enum_options 1 gid 1200768203625532 resource_type enum_option enabled true name erster Kontakt color cool-gray id 1200768203625532 2 gid 1200768203625533 resource_type enum_option enabled true name Angebot gesendet color yellow id 1200768203625533 3 gid 1202059366657383 resource_type enum_option enabled true name Angebot überarbeitet color yellow id 1202059366657383 4 gid 1201707604802543 resource_type enum_option enabled true name engere Auswahl color aqua id 1201707604802543 5 gid 1200768203625534 resource_type enum_option enabled true name bestätigt color yellow-green id 1200768203625534 6 gid 1200777237254969 resource_type enum_option enabled true name abgelehnt color red id 1200777237254969 7 gid 1201423618035205 resource_type enum_option enabled true name abgesagt color orange id 1201423618035205 8 gid 1202419597261020 resource_type enum_option enabled true name FEIERTAG color none id 1202419597261020 9 gid 1202539137516552 resource_type enum_option enabled true name Nicht mehr erreichbar color yellow-orange id 1202539137516552 10 gid 1203129331246400 resource_type enum_option enabled true name abgerechnet color blue id 1203129331246400 11 gid 1203199970488917 resource_type enum_option enabled true name AB gesendet color green id 1203199970488917 12 gid 1203199970488918 resource_type enum_option enabled true name AB unterzeichnet color blue-green id 1203199970488918 13 gid 1203545906958695 resource_type enum_option enabled true name Anzahlungsrechnung gesendet color indigo id 1203545906958695 14 gid 1203774740733007 resource_type enum_option enabled true name On Hold color purple id 1203774740733007 created_by gid 1200767976851064 resource_type user name Luna Sahin id 1200767976851064 id 1200768203625530 3 gid 1201990861688458 resource_type custom_field resource_subtype text type text name Zuletzt kontaktiert enabled true text_value display_value created_by gid 1200773809650652 resource_type user name Lena Wulsten id 1200773809650652 id 1201990861688458 4 gid 1200768018570901 resource_type custom_field resource_subtype enum type enum name Eventort enabled true enum_value display_value enum_options 1 gid 1200768018570902 resource_type enum_option enabled true name Stock 7 color magenta id 1200768018570902 2 gid 1200768018570903 resource_type enum_option enabled true name Stock 8 color aqua id 1200768018570903 3 gid 1200768203625547 resource_type enum_option enabled true name Stock 7 & Stock 8 color purple id 1200768203625547 4 gid 1200768203625548 resource_type enum_option enabled true name Frauenbad color cool-gray id 1200768203625548 5 gid 1200890630856593 resource_type enum_option enabled true name Außer Haus color red id 1200890630856593 6 gid 1201260989434933 resource_type enum_option enabled true name Baffkurs color orange id 1201260989434933 7 gid 1201502037090634 resource_type enum_option enabled true name Reservierung (>10PAX) color yellow-orange id 1201502037090634 8 gid 1202312549370893 resource_type enum_option enabled true name Ginsburg color yellow id 1202312549370893 9 gid 1202612367433433 resource_type enum_option enabled true name DJNGL color yellow-green id 1202612367433433 10 gid 1204460017890134 resource_type enum_option enabled true name Schilling color purple id 1204460017890134 created_by gid 1200752934712777 resource_type user name Laura Birx id 1200752934712777 id 1200768018570901 5 gid 1200768203625555 resource_type custom_field resource_subtype enum type enum name Anlass enabled true enum_value display_value enum_options 1 gid 1200768203625556 resource_type enum_option enabled true name Hochzeit color red id 1200768203625556 2 gid 1202659563995012 resource_type enum_option enabled true name Heiratsantrag color red id 1202659563995012 3 gid 1200768203625557 resource_type enum_option enabled true name Geburtstag color yellow id 1200768203625557 4 gid 1200768203625558 resource_type enum_option enabled true name Betriebsfeier/Firmenevent color yellow-orange id 1200768203625558 5 gid 1200768203625560 resource_type enum_option enabled true name große Gruppe color yellow-green id 1200768203625560 6 gid 1200768203625561 resource_type enum_option enabled true name Weihnachtsfeier color green id 1200768203625561 7 gid 1200768203625562 resource_type enum_option enabled true name Catering color blue-green id 1200768203625562 8 gid 1200774751612018 resource_type enum_option enabled true name Tagung color aqua id 1200774751612018 9 gid 1200774751612025 resource_type enum_option enabled true name Offene Veranstaltung color blue id 1200774751612025 10 gid 1201459258534644 resource_type enum_option enabled true name Kochkurs color indigo id 1201459258534644 11 gid 1201459258534656 resource_type enum_option enabled true name Ginstasting color purple id 1201459258534656 12 gid 1201653542083287 resource_type enum_option enabled true name Kuchenpakete color magenta id 1201653542083287 13 gid 1201714910517143 resource_type enum_option enabled true name Private Feier color hot-pink id 1201714910517143 14 gid 1201927747008167 resource_type enum_option enabled true name TV-Produktion color pink id 1201927747008167 15 gid 1201927747267839 resource_type enum_option enabled true name Abiball color none id 1201927747267839 16 gid 1203211560242785 resource_type enum_option enabled true name Gin-Tasting color cool-gray id 1203211560242785 17 gid 1200768203625559 resource_type enum_option enabled true name Cocktailkurs color cool-gray id 1200768203625559 18 gid 1203761949793153 resource_type enum_option enabled true name Whiskey-Tasting color cool-gray id 1203761949793153 19 gid 1203761949793210 resource_type enum_option enabled true name Wedding-Get-Together color red id 1203761949793210 created_by gid 1200767976851064 resource_type user name Luna Sahin id 1200767976851064 id 1200768203625555 6 gid 1200768203625512 resource_type custom_field resource_subtype text type text name Firma enabled true text_value display_value created_by gid 1200767976851064 resource_type user name Luna Sahin id 1200767976851064 id 1200768203625512 7 gid 1200768203625516 resource_type custom_field resource_subtype text type text name Telefonnummer enabled true text_value display_value created_by gid 1200767976851064 resource_type user name Luna Sahin id 1200767976851064 id 1200768203625516 8 gid 1200768203625518 resource_type custom_field resource_subtype text type text name E-Mail enabled true text_value display_value created_by gid 1200767976851064 resource_type user name Luna Sahin id 1200767976851064 id 1200768203625518 9 gid 1200774751612047 resource_type custom_field resource_subtype number type number name PAX enabled true precision 0 number_value display_value created_by gid 1200773809650652 resource_type user name Lena Wulsten id 1200773809650652 id 1200774751612047 10 gid 1201916075779062 resource_type custom_field created_by resource_subtype enum type enum name Aufgabenfortschritt enabled true enum_value display_value enum_options 1 gid 1201916075779063 resource_type enum_option enabled true name Nicht begonnen color blue id 1201916075779063 2 gid 1201916075779064 resource_type enum_option enabled true name In Bearbeitung color cool-gray id 1201916075779064 3 gid 1201916075779065 resource_type enum_option enabled true name Wartet color yellow id 1201916075779065 4 gid 1201916075779066 resource_type enum_option enabled true name Zurückgestellt color orange id 1201916075779066 5 gid 1201916075779067 resource_type enum_option enabled true name Fertig color blue-green id 1201916075779067 id 1201916075779062 11 gid 1204489849020654 resource_type custom_field created_by gid 1200752793067128 resource_type user name Ben Bender id 1200752793067128 resource_subtype text type text name DJ enabled true text_value display_value id 1204489849020654 id 1205010609121065 data id 1205010609121065
Hi @Slevin2k!
Could you share screenshots of your Zapier Trigger & Action configuration (minus any sensitive or personal information)? That will help Sam and I take a better look at what might be going on here!
Hey Liz,
sure… so I clearly figured that the data from webflow is not the issue… If I enter all webflow form fields into the task name it pops up in asana… However, if I want to use webflow info for any other asana field than task name or description, it doesnt work. Not even the fields I just choose from asana dropdown aren’t being filled…
the rest goes on like that…
2 gid 1200768203625530 resource_type custom_field resource_subtype enum type enum name Status enabled true enum_value display_value created_by gid 1200767976851064 resource_type user name Luna Sahin id 1200767976851064 enum_options 1 gid 1200768203625532 resource_type enum_option enabled true name erster Kontakt color cool-gray id 1200768203625532 2 gid 1200768203625533 resource_type enum_option enabled true name Angebot gesendet color yellow id 1200768203625533 3 gid 1202059366657383 resource_type enum_option enabled true name Angebot überarbeitet color yellow id 1202059366657383 4 gid 1201707604802543 resource_type enum_option enabled true name engere Auswahl color aqua id 1201707604802543 5 gid 1200768203625534 resource_type enum_option enabled true name bestätigt color yellow-green id 1200768203625534 6 gid 1200777237254969 resource_type enum_option enabled true name abgelehnt color red id 1200777237254969 7 gid 1201423618035205 resource_type enum_option enabled true name abgesagt color orange id 1201423618035205 8 gid 1202419597261020 resource_type enum_option enabled true name FEIERTAG color none id 1202419597261020 9 gid 1202539137516552 resource_type enum_option enabled true name Nicht mehr erreichbar color yellow-orange id 1202539137516552 10 gid 1203129331246400 resource_type enum_option enabled true name abgerechnet color blue id 1203129331246400 11 gid 1203199970488917 resource_type enum_option enabled true name AB gesendet color green id 1203199970488917 12 gid 1203199970488918 resource_type enum_option enabled true name AB unterzeichnet color blue-green id 1203199970488918 13 gid 1203545906958695 resource_type enum_option enabled true name Anzahlungsrechnung gesendet color indigo id 1203545906958695 14 gid 1203774740733007 resource_type enum_option enabled true name On Hold color purple id 1203774740733007 id 1200768203625530 3 gid 1201990861688458 resource_type custom_field resource_subtype text type text name Zuletzt kontaktiert enabled true text_value display_value created_by gid 1200773809650652 resource_type user name Lena Wulsten id 1200773809650652 id 1201990861688458 4 gid 1200768018570901 resource_type custom_field resource_subtype enum type enum name Eventort enabled true enum_value display_value created_by gid 1200752934712777 resource_type user name Laura Birx id 1200752934712777 enum_options 1 gid 1200768018570902 resource_type enum_option enabled true name Stock 7 color magenta id 1200768018570902 2 gid 1200768018570903 resource_type enum_option enabled true name Stock 8 color aqua id 1200768018570903 3 gid 1200768203625547 resource_type enum_option enabled true name Stock 7 & Stock 8 color purple id 1200768203625547 4 gid 1200768203625548 resource_type enum_option enabled true name Frauenbad color cool-gray id 1200768203625548 5 gid 1200890630856593 resource_type enum_option enabled true name Außer Haus color red id 1200890630856593 6 gid 1201260989434933 resource_type enum_option enabled true name Baffkurs color orange id 1201260989434933 7 gid 1201502037090634 resource_type enum_option enabled true name Reservierung (>10PAX) color yellow-orange id 1201502037090634 8 gid 1202312549370893 resource_type enum_option enabled true name Ginsburg color yellow id 1202312549370893 9 gid 1202612367433433 resource_type enum_option enabled true name DJNGL color yellow-green id 1202612367433433 10 gid 1204460017890134 resource_type enum_option enabled true name Schilling color purple id 1204460017890134 id 1200768018570901 5 gid 1200768203625555 resource_type custom_field resource_subtype enum type enum name Anlass enabled true enum_value display_value created_by gid 1200767976851064 resource_type user name Luna Sahin id 1200767976851064 enum_options 1 gid 1200768203625556 resource_type enum_option enabled true name Hochzeit color red id 1200768203625556 2 gid 1202659563995012 resource_type enum_option enabled true name Heiratsantrag color red id 1202659563995012 3 gid 1200768203625557 resource_type enum_option enabled true name Geburtstag color yellow id 1200768203625557 4 gid 1200768203625558 resource_type enum_option enabled true name Betriebsfeier/Firmenevent color yellow-orange id 1200768203625558 5 gid 1200768203625560 resource_type enum_option enabled true name große Gruppe color yellow-green id 1200768203625560 6 gid 1200768203625561 resource_type enum_option enabled true name Weihnachtsfeier color green id 1200768203625561 7 gid 1200768203625562 resource_type enum_option enabled true name Catering color blue-green id 1200768203625562 8 gid 1200774751612018 resource_type enum_option enabled true name Tagung color aqua id 1200774751612018 9 gid 1200774751612025 resource_type enum_option enabled true name Offene Veranstaltung color blue id 1200774751612025 10 gid 1201459258534644 resource_type enum_option enabled true name Kochkurs color indigo id 1201459258534644 11 gid 1201459258534656 resource_type enum_option enabled true name Ginstasting color purple id 1201459258534656 12 gid 1201653542083287 resource_type enum_option enabled true name Kuchenpakete color magenta id 1201653542083287 13 gid 1201714910517143 resource_type enum_option enabled true name Private Feier color hot-pink id 1201714910517143 14 gid 1201927747008167 resource_type enum_option enabled true name TV-Produktion color pink id 1201927747008167 15 gid 1201927747267839 resource_type enum_option enabled true name Abiball color none id 1201927747267839 16 gid 1203211560242785 resource_type enum_option enabled true name Gin-Tasting color cool-gray id 1203211560242785 17 gid 1200768203625559 resource_type enum_option enabled true name Cocktailkurs color cool-gray id 1200768203625559 18 gid 1203761949793153 resource_type enum_option enabled true name Whiskey-Tasting color cool-gray id 1203761949793153 19 gid 1203761949793210 resource_type enum_option enabled true name Wedding-Get-Together color red id 1203761949793210 id 1200768203625555 6 gid 1200768203625512 resource_type custom_field resource_subtype text type text name Firma enabled true text_value display_value created_by gid 1200767976851064 resource_type user name Luna Sahin id 1200767976851064 id 1200768203625512 7 gid 1200768203625516 resource_type custom_field resource_subtype text type text name Telefonnummer enabled true text_value display_value created_by gid 1200767976851064 resource_type user name Luna Sahin id 1200767976851064 id 1200768203625516 8 gid 1200768203625518 resource_type custom_field resource_subtype text type text name E-Mail enabled true text_value display_value created_by gid 1200767976851064 resource_type user name Luna Sahin id 1200767976851064 id 1200768203625518 9 gid 1200774751612047 resource_type custom_field resource_subtype number type number name PAX enabled true precision 0 number_value display_value created_by gid 1200773809650652 resource_type user name Lena Wulsten id 1200773809650652 id 1200774751612047 10 gid 1201916075779062 resource_type custom_field created_by resource_subtype enum type enum name Aufgabenfortschritt enabled true enum_value display_value enum_options 1 gid 1201916075779063 resource_type enum_option enabled true name Nicht begonnen color blue id 1201916075779063 2 gid 1201916075779064 resource_type enum_option enabled true name In Bearbeitung color cool-gray id 1201916075779064 3 gid 1201916075779065 resource_type enum_option enabled true name Wartet color yellow id 1201916075779065 4 gid 1201916075779066 resource_type enum_option enabled true name Zurückgestellt color orange id 1201916075779066 5 gid 1201916075779067 resource_type enum_option enabled true name Fertig color blue-green id 1201916075779067 id 1201916075779062 11 gid 1204489849020654 resource_type custom_field created_by gid 1200752793067128 resource_type user name Ben Bender id 1200752793067128 resource_subtype text type text name DJ enabled true text_value display_value id 1204489849020654 id 1205216509791989 data id 1205216509791989
this is what I get in asana then… actually it should fill all the custom fields but it doesnt. It only fills in the title and the description…
I thought it is an issue with the formatting so I plugged in zapier formatter but it didn’t help… nor plain text settings...
could it be that you can’t add custom fields without a certain webhook? I have nearly no experience in that but that’s what I read when I find simmilar issues…
Any help is appreciated.
Hi there @Slevin2k,
I’m jumping in to see if I can help!
I did some digging into this, and it seems like you’re running into a known bug with the Asana integration where “Create Task” action step allows you to map values for custom fields, but does not always POST values. Our team is aware of the issue and is working on a fix. I've added your email address as another affected member. That does a few things:
Bring this to the attention of the integration developers
Help track and prioritize fixes
Allows us to notify you via email if/when this is fixed
Unfortunately, I do not have an ETA, but I’ve added you to the list of users affected by this issue so we can let you know as soon as we have any updates.
Thank you for your understanding.
Hi Ken! @ken.a
We're experiencing the same bug issue as well! Any idea when this will be resolved, and can we expect to receive notifications about it?
Thanks in advance!
Hi @LiorFromPlannie,
I have added you as another affected member to the bug report. Unfortunately, we can’t provide an exact timeframe for the bug’s fix. However, we will let you know via email once there is.
Thank you for your patience and understanding.
Is the issue sorted out? I am facing the same error.
Thanks
Hey, I experience the same problem
Hi @Emran and @ilevandovsky.
I’m so sorry you’re also being affected by this. I’ve just checked on the bug report and it’s still unresolved.
We can’t provide any estimate as to when it will be sorted by but I’ve added you both to the list of folks being impacted by this issue. This helps to increase it’s priority and ensures that you’ll get an email notification from us the moment a fix is shipped.
Hey folks, I have good news!
The bug report has since been closed. If you missed the email notification that was sent out here’s the key details from it:
“We have shipped a new version of the "Create task" action that now works perfectly with custom fields. You would have to modify your current Zaps and recreate (not modify) the "Create Task" step, this way, you could set any custom field you have in your projects in Asana.
Your current Zaps won't stop working, but they would need to be replaced in order to work with custom fields as expected. But if there were some Zaps you were holding off on making with this action, now you can get off to the races!”
If you run into any issues with this please to let us know. In the meantime, happy Zapping!
