Hello,
I’m trying to connect webflow forms with asana, so that any filled form will automatically be entered into asana.
However, Zapier is giving me this error:
The app returned `{"message":"task: Not a recognized ID: 0"} What happened: Executing creates.task_section.operation.perform with bundle {"message":"task: Not a recognized ID: 0"} Console logs: ` as error, which we cannot read.
Any idea how to solve that issue?
Kind regards,
Ben
Best answer by SamB
View original
+11
Welcome
Hmm, that error mentions “creates.task_section” so I’m thinking that there’s potentially an issue with the value that’s been selected for the Section field.
It looks like the Section field would only accept numbers so is likely expecting to receive an ID number for the section. Was the name of the section, instead of it’s ID number, entered into the Section field?
If so, you’ll need to change that to the corresponding ID number for the section. Is the section going to be the same every time or would it need to be selected dynamically based on the information supplied by the Webflow form?
Looking forward to hearing from you!
Hey Sam,
changed it to “create task”. According to Zapier it works now.
Thanks for that.
However, the form was pushed to asana with blank fields… it doesn’t copy the supposed content, even though it sais it found the correct data
Any idea how to fix it?
+8
Hi
Could you share screenshots of your Zapier Trigger & Action configuration (minus any sensitive or personal information)? That will help Sam and I take a better look at what might be going on here!
Hey Liz,
sure… so I clearly figured that the data from webflow is not the issue… If I enter all webflow form fields into the task name it pops up in asana… However, if I want to use webflow info for any other asana field than task name or description, it doesnt work. Not even the fields I just choose from asana dropdown aren’t being filled…
this is what I get in asana then… actually it should fill all the custom fields but it doesnt. It only fills in the title and the description…
I thought it is an issue with the formatting so I plugged in zapier formatter but it didn’t help… nor plain text settings...
could it be that you can’t add custom fields without a certain webhook? I have nearly no experience in that but that’s what I read when I find simmilar issues…
Any help is appreciated.
+6
Hi there
I’m jumping in to see if I can help!
I did some digging into this, and it seems like you’re running into a known bug with the Asana integration where “Create Task” action step allows you to map values for custom fields, but does not always POST values. Our team is aware of the issue and is working on a fix. I've added your email address as another affected member. That does a few things:
Unfortunately, I do not have an ETA, but I’ve added you to the list of users affected by this issue so we can let you know as soon as we have any updates.
Thank you for your understanding.
Hi Ken! 😊👋
We're experiencing the same bug issue as well! Any idea when this will be resolved, and can we expect to receive notifications about it? 🐞🤔
Thanks in advance! 🙏👍
+6
Hi
I have added you as another affected member to the bug report. Unfortunately, we can’t provide an exact timeframe for the bug’s fix. However, we will let you know via email once there is.
Thank you for your patience and understanding.
Is the issue sorted out? I am facing the same error.
Thanks
Hey, I experience the same problem
+11
Hi
I’m so sorry you’re also being affected by this. I’ve just checked on the bug report and it’s still unresolved.
We can’t provide any estimate as to when it will be sorted by but I’ve added you both to the list of folks being impacted by this issue. This helps to increase it’s priority and ensures that you’ll get an email notification from us the moment a fix is shipped.
+11
Hey folks, I have good news! 🎉
The bug report has since been closed. If you missed the email notification that was sent out here’s the key details from it:
“We have shipped a new version of the "Create task" action that now works perfectly with custom fields. You would have to modify your current Zaps and recreate (not modify) the "Create Task" step, this way, you could set any custom field you have in your projects in Asana.
Your current Zaps won't stop working, but they would need to be replaced in order to work with custom fields as expected. But if there were some Zaps you were holding off on making with this action, now you can get off to the races!”
If you run into any issues with this please to let us know. In the meantime, happy Zapping! ⚡
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