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Question

All Trigger "New subscription" from Stripe are Incomplete..

  • January 4, 2023
  • 2 replies
  • 120 views
M

Hey the Zapier Community,

How are u ? 

 

I might have a problem with the Trigger from Stripe “New subscription” i don’t know why but all the paiement even if it’s paid goes into the status of Incomplete.
Here an exemple..

Do u know why i get that ?

 

Coz i can’t filter the real incomplete from stripe..

 

Thanks a lot

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • 34001 replies
  • January 4, 2023

Hi @Millenn'art Gallery

Good question.

Stripe New Subscription does not mean paid subscription.

 

Perhaps try a different Stripe Zap trigger: https://zapier.com/apps/stripe/integrations#triggers-and-actions

⚡ Troy Tessalone - AutomationAce.com | Platinum Authorized Zapier Solution Partner | #1 Zapier Community Contributor
SamB
Community Manager
Forum|alt.badge.img+11
  • SamBCommunity Manager
  • Community Manager
  • 9652 replies
  • January 4, 2023

Welcome, @Millenn'art Gallery. I can’t speak for the whole of the Community here but I’m very well thanks. Hope you are too! 😀 

That seems like it could well be a bug. I’d recommend that you reach out to our wonderful Support team to investigate this further. They’ll be able to dig into the logs for your Zap and open up a bug report if needed.

Please do keep in touch on how it goes. Want to make sure your taken care of! 

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