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Best answer

AI by Zapier stuck in a "Delay" status

  • November 5, 2025
  • 4 replies
  • 25 views

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My AI by Zapier is stuck is Delayed (despite the official announcement saying this was resolved)
Please help, thanks!

 

 

Best answer by SamB

Hi ​@Xavier from Lexa 👋

Sorry to hear that your Zaps are still being delayed. I can see our Support team identified that there were some extra fields present in the AI by Zapier actions in your Zap that were causing errors. Did removing those extra fields then allow the Zap runs to go through successfully?

Keep us posted on how it goes, want to make sure this gets sorted!

4 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34066 replies
  • November 5, 2025

Hi ​@Xavier from Lexa 

Below are the instructions for how to replay entire Zap Runs.

 

 


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Hi Troy, thanks but this is not what I am asking - I know how to rerun the Zap…
What I’m asking is: why is this error still happening? 
Can I get more transparency regarding this error on the Zapier side, as I have AI By Zapier tasks everywhere in my stack and I cannot just manually check where things get delayed forever for no reason...


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34066 replies
  • November 5, 2025

@Xavier from Lexa 

You can try opening a ticket with Zapier Support for an official response: https://zapier.com/app/get-help

 


SamB
Community Manager
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  • Community Manager
  • 9721 replies
  • Answer
  • November 6, 2025

Hi ​@Xavier from Lexa 👋

Sorry to hear that your Zaps are still being delayed. I can see our Support team identified that there were some extra fields present in the AI by Zapier actions in your Zap that were causing errors. Did removing those extra fields then allow the Zap runs to go through successfully?

Keep us posted on how it goes, want to make sure this gets sorted!