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After Reconnect, all Zaps switched to Offline automatically

  • March 17, 2025
  • 3 replies
  • 25 views

Moxo

Hi, every time after perform a Zap account Reconnect, all my Zaps turned Offline. I have to manually change each to Online one by one. Is this a bug on Zapier side?  Thanks in advance.

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Best answer by Troy Tessalone

@Moxo 

Help link from Moxo about their Zap app integration: https://support.moxo.com/hc/en-us/articles/27595159336205-Zapier-Integrations-Overview

 

If the Moxo Zap app integration disconnected, then that would be why the Zaps automatically turned OFF.

 

For us to have more context, post screenshots or record and share a Loom.com video.

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3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • March 17, 2025

Hi ​@Moxo 

What app are you reconnecting to Zapier? (name)


Moxo
  • Author
  • Beginner
  • March 17, 2025

Moxo


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • Answer
  • March 17, 2025

@Moxo 

Help link from Moxo about their Zap app integration: https://support.moxo.com/hc/en-us/articles/27595159336205-Zapier-Integrations-Overview

 

If the Moxo Zap app integration disconnected, then that would be why the Zaps automatically turned OFF.

 

For us to have more context, post screenshots or record and share a Loom.com video.