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Hello guys, I’m fairly new in Zapier and really strugling with this one.

After a Google Form Submission, I create a new folder.
The folder is created and named after one of the fields submitted on the form.

The problem is when I try to copy the files submitted with the form to the newly created folder.

 

 When I test the step (or when I published without testing), I´ve got an error.

 

Can someone point out where is the error in my configuration?

Thanks in advance!

Hi ​@Possible Disservice 

Help link for using files in Zaps: https://zapier.com/help/create/basics/send-files-in-zaps

 

Make sure it’s the correct combo of Drive and Folder ID.

 

Make sure the link used for the File is for a SINGLE file.

Make sure the link to the file is a publicly accessible direct download link.

If there are multiple, then you will need to use the Looping Zap app to iterate: https://zapier.com/apps/looping/integrations#help

 

Hi ​@Troy Tessalone ,

Thanks for your reply, but unfortunately everything you asked seems to be ok:

  1. Make sure it’s the correct combo of Drive and Folder ID.
    - I think it is (or should be). The folder in question is located using the Step 2 variables, like this:

     

     

  2. Make sure the link used for the File is for a SINGLE file
    -  In this case, it is a single file.

  3. Make sure the link to the file is a publicly accessible direct download link. 
    - I’ve corrected that (the directory was restricted), but still getting the same error.

Any ideas?

 

BR,

​@Possible Disservice 

Try turning the Zap ON and testing live end to end, then check your Zap Runs history details to see the DATA IN/OUT for each step to help you troubleshoot: https://zapier.com/app/history/

 

If you still have issues, post screenshots of the Zap Runs data.

Hey ​@Possible Disservice, just checking in to see how you’re getting on—did the Zap continue to error when it was switched on and you did a live test?

Happy to lend a hand if you’re still stuck at all, just let us know! 🙂

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