Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

  • Home
  • Get Help
  • Troubleshooting
  • Affinity error: Failed to create a person or organization field value in Affinity - Got 422 calling POST https://api.affinity.co/field-value, expected 2xx.

Hello,

I am integrating Eventbrite and Affinity.

Once the person gets a ticket in Eventbrite, I want to update the status of this person in a specifc list. the new status should be: Accepted TICKET REGISTERED.

 

 

Unf. I am having troubles when updating the status at the test: 

 

This is the zap: https://zapier.com/editor/122923315/draft/122924089/sample

Hi @Michael_CalmStorm 

Please post more screenshots with how your Zap steps are configured in order for us to have full context, thanks.

 

Fore example, make sure to remove the Extra Fields, which could be contributing to the error/issue.

 

I manage to find the person, the entry list, but I can’t change the status. This status already exists in Affinity.

The extra field you mentioned, was this status that I am trying to change.

Can you help me with this?

Thank you!

Hey @Michael_CalmStorm Hmm, from what I am seeing, you’re doing the right thing. I am wondering if this is some kind of bug. Because of that, I’d recommend taking this one to support: https://zapier.com/app/get-help

I know I’ve directed you there a few times now but due to the nature of your issue, I believe this will be the fastest way to troubleshoot and get you a resolution! Thank you SO much for your patience and willingness to work through this with us. You’re in good hands. 💖

Hey @Michael_CalmStorm! Just circling back to close the loop on this thread for you and anyone else following along. Our support team asked you to try publishing the Zap, then submit a new Eventbrite registration so that the Zap gets triggered, which looks to have helped get you back up and running!

For anyone experiencing a similar issue, if the field still does not get updated, contact our support team and give them permission to test the Update an Entity in Affinity action in your Zap. From there, they can pull up specific logs to help locate why the update isn’t happening.

Terms & Conditions