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Adding registrants for on-demand Zoom webinars

  • December 2, 2024
  • 2 replies
  • 56 views

I have set up a Zap to register people for a Zoom webinar. After an initial hiccup, this has been working well. 

However, the webinar is set to be ‘on-demand’ meaning that people can still register after the date of live event, giving access to a recording of the webinar. 

However, once the date/time of the live event had passed the Zap no longer works, as it states that you can no longer register for the webinar (which is incorrect). 

 

Below is a screenshot of the error. Anyone solved this? 

 

Best answer by JammerS

Hi ​@JLT,

 

Welcome to the Community.

 

The issue with Zapier's Zoom integration for on-demand webinars is likely due to how Zapier interprets the end of live webinars, even when the on-demand version is still available. This is a limitation of the Zoom API. Potential solutions include contacting Zoom support for guidance or providing a manual registration link for attendees after the live event.

 

Let us know if you have any further inquiries. Thank you.

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2 replies

JammerS
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  • Zapier Staff
  • Answer
  • December 3, 2024

Hi ​@JLT,

 

Welcome to the Community.

 

The issue with Zapier's Zoom integration for on-demand webinars is likely due to how Zapier interprets the end of live webinars, even when the on-demand version is still available. This is a limitation of the Zoom API. Potential solutions include contacting Zoom support for guidance or providing a manual registration link for attendees after the live event.

 

Let us know if you have any further inquiries. Thank you.


  • Author
  • Beginner
  • December 3, 2024

Thanks. In the first instance I’ll get in touch with Zoom.