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The 10X CRM is listed in the Zapier app directory but I can't connect to it in Zapier because it asks for an API key (which 10X CRM provides) as well as an API SID (10X CRM doesn’t provide/have this). I’m using the 10X Scale CRM which isn’t the same login page as 10X CRM. 

 

I’ve contacted support with 10X and they said it was a Zapier issue since they don’t use an API SID, just an API Key.

 

Any suggestions on how to move forward to get this fixed.

Hi there @micterp,

Welcome to the Community! 🎉

I’m not really familiar with 10X Scale CRM. However, could you please a screenshot of the interface of 10X Scale CRM? This will help me dig deeper into the issue you’re running into.

I'll be keeping an eye out for your response!


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