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Issues setting up a new trigger with SendGrid in Zapier

  • April 20, 2026
  • 3 replies
  • 17 views

I have been trying to set up a new trigger using SendGrid, and it will no longer allow me to select it. SendGrid appears when I search, but it’s grayed out and cannot be chosen. I have a active Zap that uses SendGrid, and that one seems to be unaffected. I just can’t create a new one. I know they were purchaed by Twilio, but when I selected Twilio for the zap it doesn’t give me the option I need. 

Has anyone else experienced this or know why it’s happening or when it will be fixed?

3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • April 20, 2026

Hi ​@Christine C 

SendGrid app integration has 0 triggers available and 4 actions available: https://zapier.com/apps/sendgrid/integrations#triggers-and-actions

Help link for using SendGrid in Zaps: https://zapier.com/apps/sendgrid/integrations#help


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • April 20, 2026

@Christine C 

If you are trying to use SendGrid as a Zap trigger, then you need to use SendGrid Webhooks.

Help: https://www.twilio.com/docs/sendgrid/for-developers/tracking-events/getting-started-event-webhook

 

Zap trigger: Webhook - Catch Hook

This will generate a unique webhook URL to configure in SendGrid.

Help: https://zapier.com/apps/webhook/integrations#help


  • Author
  • New
  • April 20, 2026

Thank you very much. I appreciate your help!