Zapier Interfaces not loading: “Login failed, please try again”

Question

Hi everyone,I’m having trouble accessing the Interfaces section in my Zapier account.When I go to Interfaces to edit a form I built (used on my website), the page starts loading but after about a minute I’m redirected to a blank page with the message:“Login failed, please try again.”I’ve tested this in both Chrome and Firefox (cleared cache and cookies), and the issue persists.Other parts of my Zapier account (including Zaps and Tables) are working normally. The problem seems to be limited to Interfaces, and as a result, the form on the website that depends on that Interface is currently down.Has anyone experienced this issue recently or found a fix?Any help or insight would be greatly appreciated.

SamB · Accepted Answer

Hi there ​@Candice👋Itseems you were indeed affected by that incident Sparsh mentioned - sorry about that!Everything should be working again, but we’re still running our final checks to make sure all systems are stable before marking the incident as fully resolved.The incident is also beingdiscussed in thisrelated Community thread:To help keep updates in one place, I’m going to close this topic so folks can follow along in the main discussion thread.If you’d like to stay informed, please subscribe to updates on the incident pageor onthemain Community topic. Thanks so much for your patience!🙂

Sparsh from Automation Jinn · Answer

Hey ​@Candice,I think it might be an outage issue, see more about it here-https://status.zapier.com/incidents/01K80888CFE3SR935VVYKWGHTMYou can try contacting the Zapier support here-https://zapier.com/app/get-help

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