Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Question

Issue with transferring emails from Facebook leads to Google Drive using Zapier

K

Hello,

I have an issue with zap "_B2B_Medicover_2025-03-17_nowe_zgody".
I want this zap to transfer new leads from Facebook to a file on Google Drive.
Zapier correctly transfers all the data except for emails (emails are not being transferred).

When I run a lead test through the Zapier panel, the test email gets saved in the file. However, when I try to test it directly on Facebook.com, the email is not saved.

Attached is a screenshot showing that I added three entries, and none of them were transferred to Google Drive.
"All other data, such as full name, and phone number, are transferred correctly
Best Regards

1 Attachments
Did this topic help you find an answer to your question?

5 replies

Troy Tessalone
Forum|alt.badge.img+14

Hi ​@Krystian Ciborek 

Check your Zap Runs history details to see the DATA IN/OUT for each step to help you trace the data flow and troubleshoot: https://zapier.com/app/history/

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
K

HI,
I don't see the ZAP “_B2B_Medicover_2025-03-17_nowe_zgody” in the change history.
Can you explain why?

 

K

The campaign is available in the 'ZAPS' list, but after selecting it, there are no results.
 

 

Troy Tessalone
Forum|alt.badge.img+14

​@Krystian Ciborek 

Help links for using FB Lead Ads in Zaps: https://zapier.com/apps/facebook-lead-ads/integrations#help

 

If there is no Zap Runs history activity, then check:

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
ken.a
Forum|alt.badge.img+6
  • ken.aZapier Staff
  • Zapier Staff
  • 6528 replies
  • March 19, 2025

Hi ​@Krystian Ciborek,

Just checking in after seeing your post—were you able to implement Troy’s latest advice? Let us know if you still need any assistance!

Reply


Terms & Conditions