Instagram for Business error: Could not upload media file. Only photo or video can be accepted as media type

Hi! It caught my attention that in Zap 2 the picture to upload should be coming from Trello, yet the error message mentions a Zapier hosted URI. 

Could you try to directly use the Trello attachment when uploading to IG?

In the case you already using the Trello attachment, a workaround could be to use the OneDrive file directly:

• When creating the Trello card, add the OneDrive file ID somewhere
• In Zap 2, use this retrieved ID in an extra step: OneDrive custom API Step ; Method GET ; URL = https://api.onedrive.com/v1.0/drive/items/{item-id}/content
• This should let you access the original image, which may work better with IG than Trello’s version. Use it in your “Publish photo” step

Hello, thanks for the answer.

the file is refering to the trello attachment, I non’t know why it gives a zapier url…

Concerning the second method, the id is attached in the trello card as a label and i am trying to retrieve the ID with one drive api  (https://api.onedrive.com/v1.0/drive/items/1. Card Labels Name:6B37890FC1394EC4!110662/content) but it gives an error:

Failed to create a http request in OneDrive

Domain did not match expected domain filter(s) `graph.microsoft.com`.

I tried to modify the url but it doesn’t seem to work…

thank you again for your help!

My bad! Could you try with these URLs?

1. https://graph.microsoft.com/v1.0/me/drive/items/{item-id}/content

2. https://graph.microsoft.com/v1.0/sites/{site-id}/drive/items/{item-id}/content

Hi ​@steph2222,
 
We just wanted to see how everything is going with your Zap. Feel free to reach out if you need further assistance with your Zap. We're glad to address any concerns and assist you.
 
We're looking forward to your response.

Hi,

sorry I was out of town for a few days, Url number one return the following error 

Failed to create a http request in OneDrive

uri requested responds with a redirect, redirect mode is set to error: https://graph.microsoft.com/v1.0/me/drive/items/6B37890….

And for the number 2 I don’t really know what the {site-id} would be ?

Thanks for your help

Can you find it from your https://admin.microsoft.com SharePoint admin center?

Otherwise, if this workaround is becoming too heavy, you could try to host your picture somewhere like Google Drive or OneDrive, and then use this document to feed your IG step. Maybe it will still work better than the Trello-hosted version.

Thank you for looping back with an update here ​@steph2222!

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗