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ActiveCampaign error: Required field 'Contact ID' (contact_id) is missing


iqdesign

"Failed to create a contact tag in ActiveCampaign. Required field 'Contact ID' (contact_id) is missing" How can I fix this to move to the next step. Please help

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15 replies

Troy Tessalone
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Hi @iqdesign 

Good question.

Try this Zap action: ActiveCampaign - Create/Update Contact

 


iqdesign
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  • 11 replies
  • November 29, 2023

Where can I find that zap action?

 


iqdesign
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  • November 29, 2023

I found that


iqdesign
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  • November 29, 2023

Failed to create a contact in ActiveCampaign

The app returned "Contact id or email is required. (422)".


iqdesign
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  • November 29, 2023

now I have this error


iqdesign
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  • November 29, 2023

 


Troy Tessalone
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@iqdesign 

You need to map a variable from the Zap trigger step.

Help: https://zapier.com/help/create/basics/set-up-your-zap-action

 


iqdesign
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  • November 29, 2023

when someone subscribes to the grow form I want them to get the tag “grow subscriber” and have them be added to my AC master list. 


iqdesign
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  • November 29, 2023

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.

Failed to create a contact in ActiveCampaign

The app returned "Contact id or email is required. (422)"


iqdesign
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  • Beginner
  • 11 replies
  • November 29, 2023

Can you tell me what I’m doing wrong here please? When a person subscribes to Grow I want them tagged Grow Subscriber and added to my AC master list

 


iqdesign
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  • November 29, 2023

When a person subscribes to Grow I want them added to the master list and tagged Grow Subscriber


iqdesign
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  • November 29, 2023

I somehow got it to work


Troy Tessalone
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@iqdesign 

Make sure to read the field descriptions. (e.g. more)

You should NOT set a value for the ID field if you have a value for the Email field set.

 


iqdesign
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  • Beginner
  • 11 replies
  • November 29, 2023

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.

I have this now. took out the ID field. Will this work? The test email was sent to active campain and I see it there


Troy Tessalone
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@iqdesign 

When in doubt, test it out.

Turn the Zap ON, test, then check your Zap Runs for activity/issues: https://zapier.com/app/history/


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