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Best answer

PDFfiller - Create Filled Documents Task

M
Forum|alt.badge.img+1
  • MaccBeginner
  • Beginner
  • 33 replies

Hey Zapier community!

We recently switched to using PDFfiller to fill out property-specific contracts to send out through signature. I’m having one issue and it seems minor, but I’m hoping someone here can clarify.

I’m triggering from a Close CRM custom activity for all my info, but the main issue is when setting up the task to create the filled document, my fillable document is not populating as an option for a “Base Document”. I also tried doing a search step to see if that was the issue but it couldn’t find the document at all.

Does PDFfiller just take awhile to speak to new documents? Or is there a setting I’m missing within PDF filler?

TIA!! ☀️

Best answer by Troy Tessalone

@Macc 

Check your pdfFiller Zap app connection here: https://zapier.com/app/connections

You may need to adjust permissions/settings pdfFiller.

OR try using the Custom option to set the Base Document ID, which may be visible in the browser URL when viewing the document in pdfFiller.

 

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Did this topic help you find an answer to your question?

7 replies

M
Forum|alt.badge.img+1
  • MaccBeginner
  • Author
  • Beginner
  • 33 replies
  • July 12, 2023
Macc wrote:

Hey Zapier community!

We recently switched to using PDFfiller to fill out property-specific contracts to send out through signature. I’m having one issue and it seems minor, but I’m hoping someone here can clarify.

I’m triggering from a Close CRM custom activity for all my info, but the main issue is when setting up the task to create the filled document, my fillable document is not populating as an option for a “Base Document”. I also tried doing a search step to see if that was the issue but it couldn’t find the document at all.

Does PDFfiller just take awhile to speak to new documents? Or is there a setting I’m missing within PDF filler?

TIA!! ☀️

Also would like to note that though I’m notated as “beginner” here, this account is only used for troubleshooting and Zapier forums. I would consider myself intermediate and fairly experienced with Zapier.

Troy Tessalone
Forum|alt.badge.img+14

Hi @Macc 

Good question.

Can you post screenshots with how your Zap steps are configured to help give us more context?

Also include screenshots with the field you are having an issue with.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
M
Forum|alt.badge.img+1
  • MaccBeginner
  • Author
  • Beginner
  • 33 replies
  • July 12, 2023
Zap setup from Close Custom Activity to Fillable PDF (Custom activity grabs necessary fields for contract fill such as Close of Escrow, Price, etc.)
PDFfiller view showing fillable template I’m wanting to use for this Zap

 

M
Forum|alt.badge.img+1
  • MaccBeginner
  • Author
  • Beginner
  • 33 replies
  • July 12, 2023
Troy Tessalone wrote:

Hi @Macc 

Good question.

Can you post screenshots with how your Zap steps are configured to help give us more context?

Also include screenshots with the field you are having an issue with.



Hey @Troy Tessalone, I went ahead and posted the screenshots above. This zap should be fairly simple once I figure out why I can’t find my “base document”, it’s just the two steps, and then this would trigger another 2-step zap to send to docusign for signatures.

 

Troy Tessalone
Forum|alt.badge.img+14
  • Troy TessaloneZapier Expert
  • Zapier Expert
  • 31585 replies
  • Answer
  • July 12, 2023

@Macc 

Check your pdfFiller Zap app connection here: https://zapier.com/app/connections

You may need to adjust permissions/settings pdfFiller.

OR try using the Custom option to set the Base Document ID, which may be visible in the browser URL when viewing the document in pdfFiller.

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
Liz_Roberts
1 person likes this
  • Liz_Roberts
    Liz_Roberts
M
Forum|alt.badge.img+1
  • MaccBeginner
  • Author
  • Beginner
  • 33 replies
  • July 12, 2023

Thank you for this!! I did realize that you were correct in your first assumption and it logged into an old account. But I did decide to use the template ID and it also worked! 

Thanks Troy! You’re a rockstar. Cheers! 

ken.a
1 person likes this
  • ken.a
    ken.a
ken.a
Forum|alt.badge.img+6
  • ken.aZapier Staff
  • Zapier Staff
  • 6598 replies
  • July 13, 2023

Hi @Macc,

Awesome! I’m glad to hear Troy pointed you in the right direction!

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 😊

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