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Introducing faster polling time

Categories:Product Updates
  • November 21, 2019
  • 5 replies
  • 3549 views
Introducing faster polling time
FredCastagnac

Hi all!

I’m Fred and I work at Zapier as a Program Manager.

Today, we're excited to announce that based on your feedback, we've increased Zap polling speeds on several of our plans. This means that Zaps that use a polling trigger will check for new data more frequently. Woohoo!

Based on internal research and customer feedback, we've launched a new Professional plan that offers 2-minute polling intervals and a new Team plan that offers 1-minute polling intervals. You can read more about Faster Polling time here: https://zapier.com/blog/updates/2236/introducing-faster-polling-times#Changes

Faster Polling Times are available on these new plans, so depending on the plan you’re currently on you’ll have to upgrade to the new plans to benefit from these faster polling times. 

You can read more about our new plans here: https://zapier.com/blog/updates/2225/zapier-update-new-plans

We hope you’ll enjoy this new feature and if you have any questions we’re here to help you! 

Have a great day 😊

Fred




    AndrewJDavison_Luhhu
    PaulKortman
    alex
    5 people like this
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    5 replies

    AndrewJDavison_Luhhu
    Forum|alt.badge.img+10

    Great stuff @FredCastagnac - thanks to you and the team!


    We're Zapier Certified Experts - we help businesses do cool stuff with automation | www.luhhu.com
    PaulKortman
    Forum|alt.badge.img+10
    • PaulKortmanZapier Expert
    • Zapier Expert
    • 469 replies
    • November 22, 2019

    Love this @FredCastagnac but I've noticed it has cause problems with a series of zaps I have running that now hit the trigger server (RSS trigger) too often and now causes "Too many requests" from the 3rd party service. Is there a way to "slow down" polling on specific zaps, most of my zaps I was on 1-minute, but these, I don't care if they run every hour, I cannot change the trigger... :(


    Need Additional help? Feel free to reach out here: https://zapier.com/experts/connex-digital/
    Danvers
    Forum|alt.badge.img+12
    • DanversZapier Staff
    • Zapier Staff
    • 3731 replies
    • November 22, 2019

    Hi @PaulKortman if you're having trouble with a specific Zap/s due to the shorter polling times, the best thing to do is to contact the support team. They can take a look to see if we can help you with that.


    M

    I cant figure out how to change my plan to get these faster poll times. Every plan option for me is 5 minutes unless I upgrade to the team option… Any help?

    See attached...

     

    1 Attachments
    Danvers
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    • DanversZapier Staff
    • Zapier Staff
    • 3731 replies
    • April 7, 2020

    Hi @michaelfisk it looks like you’re on an older version of Zapier’s price plans. The best thing to do here is to contact the support team (https://zapier.com/app/contact-us) who will be able to explain the new plans and switch you to the newer set if you’re interested. 

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