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Best answer

Adding GotoWebinar Registrants through Google Sheets for a paid Webinar

Bananero

I’m having an issue adding registrants to a paid GotoWebinar through Google Sheets. If the GotoWebinar is free the registrant is added without issue, but not when it’s a paid Webinar. I am receiving:

400 Error: Payment info not available for paid webinar

I am unable to see any fields that require payment info, but maybe i’m missing something?…. 

Please Help!

Best Regards

Best answer by steph.n

Hey all, an update from our Support team is that this is now a feature request. If you would like to be added to upvote this feature, please respond back to this topic and we’ll get you added. Thanks!

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4 replies

Liz_Roberts
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  • Liz_RobertsZapier Staff
  • Zapier Staff
  • 1366 replies
  • May 4, 2020

Hi @Bananero ,

Thanks for reaching out- sorry you are running into this issue! 

To help us troubleshoot could you send us a screenshot of your configuration (be sure to obfuscate any personal information)? 

Will be on the lookout for your response so that we may dig deeper!

T
  • TIIUNDER
  • New
  • 1 reply
  • May 28, 2020

Same problem here, is there any solution?

Danvers
Forum|alt.badge.img+12
  • DanversZapier Staff
  • Zapier Staff
  • 3731 replies
  • June 2, 2020

Hi @TIIUNDER there isn’t currently a known issue around this but as you and @Bananero both described the same problem, I’m going to escalate your question to the Support Team so that they can take a look. Someone will be in touch via email as soon as possible. 

 

@Bananero would you like me to create a support ticket for you as well, or were you able to resolve this?

steph.n
Forum|alt.badge.img+8
  • steph.nBuilder
  • Builder
  • 899 replies
  • Answer
  • February 3, 2021

Hey all, an update from our Support team is that this is now a feature request. If you would like to be added to upvote this feature, please respond back to this topic and we’ll get you added. Thanks!

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