Had a look can’t see what exact time does the “tasks usage” reset ?
Mine says Usage Reset Feb 23, 2021
would that be midnight according to my timezone in profile settings? (Uk time)
or the company zapiers timezone?
or a random time when next months payment is made on the 23rd?
thanks
Best answer by SamBBest answer by SamB
Just wanted to follow up here to confirm that the time your Task usage resets will be the same time that you switched to the current plan. For example, if you sign up for a Starter plan at 3pm on 2nd July, your Task usage would next be reset at 3pm on 2nd August.
Whenever you change plans it will also change the reset date and time. So following on from the previous example, if you then upgraded to the Professional plan on 4th August at 10am, your Task usage would then be reset at 10am on the 4th of each month going forward. :)
You can view your Task reset date from within your account here: Usage
+14Hi
Believe the Task Usage will reset to 0 on the specified day in your Zapier account.
You can submit a ticket to Zapier Support here: https://zapier.com/app/get-help
thanks yes i realise that it resets on the day
what i am asking is what time of that day?
midnight my timezone
midnight zapier company timezone
or when payment processed which can be random
+14What is your use case for understanding the timestamp for when the Task Usage resets?
Zapier has some buffer and controls for Tasks that go over the Zapier plans Task Limit.
Zapier sends notifications when you reach 80% of your task limit, and then again when you reach your full task limit. At that point, Zapier will hold new Zap runs.
my zaps have already stopped today .. my subscription fee is taken tomorrow (when allowance is reset) .. ideally want to avoid having to go up a level with my plan today
it say 17hrs in my case which isn’t midnight here .. kind of random .. .. but anyway now i know what it it is.
+14Upgrading plans immediately gives you the settings described for the plan: https://zapier.com/app/billing/plans
since i manually dealt with those customers already?
+14If a Zap is OFF, it won’t trigger.
If you are talking about Held Tasks in the Zap Runs (https://zapier.com/app/history/) then check out this help article: https://zapier.com/help/manage/history/replay-failed-zap-runs
+11Just wanted to follow up here to confirm that the time your Task usage resets will be the same time that you switched to the current plan. For example, if you sign up for a Starter plan at 3pm on 2nd July, your Task usage would next be reset at 3pm on 2nd August.
Whenever you change plans it will also change the reset date and time. So following on from the previous example, if you then upgraded to the Professional plan on 4th August at 10am, your Task usage would then be reset at 10am on the 4th of each month going forward. :)
You can view your Task reset date from within your account here: Usage
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