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Best answer

Quickbooks Sales Receipt: Line ref: name

  • January 23, 2021
  • 3 replies
  • 129 views
L

HI Expert, 

i am setting up a zap to connect woocommerce order.create with quickbooks online sales receipt create.

however, i got a problem on the name of product /Service. no matter which variable i place inside this field.

 

it will return to the itemRef: name: service Adjustment (it is the item i setup in Quickbook Online) in all the line.

So in the sales receipt in QBO will look like this, every line name will be “service: adjustment”

 

So my problem is i dont know why i can’t capture the name of the product/service and put into the sales receipt form, can anyone help me ??

 

thanks!!

Best answer by GetUWiredBest answer by GetUWired

Hi @louis kwok 

You will need to include a Quickbooks search action (Find Product(s)) proceeding the create invoice action to find each of the Product IDs. Quickbooks will only accept the product IDs in the Product/Service dropdown. 

I hope that helps!

 

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3 replies

GetUWired
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  • GetUWiredZapier Expert
  • Zapier Expert
  • 1030 replies
  • Answer
  • January 23, 2021

Hi @louis kwok 

You will need to include a Quickbooks search action (Find Product(s)) proceeding the create invoice action to find each of the Product IDs. Quickbooks will only accept the product IDs in the Product/Service dropdown. 

I hope that helps!

 

L
  • louis kwokBeginner
  • Author
  • Beginner
  • 3 replies
  • January 23, 2021

Hi GetUWired, 

 

thanks for your suggestion , but so sad it doesn’t help , i try your suggestion to find the ID of the Product and put it on this field.

But so sad that it is still got the same case

 

Oh My God, it make me crazy. 

Do you know how to fix?? thanks master

L
  • louis kwokBeginner
  • Author
  • Beginner
  • 3 replies
  • January 23, 2021

Hi Expert, the problem is solve, what i need to do is to set the product category into product, so everything can show now, thanks expert

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