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Best answer

Error with MongoDB: We're having trouble loading collection data

  • December 29, 2020
  • 5 replies
  • 821 views
K

Any update on this issue I am having a similar problem it keeps saying

We’re having trouble loading ‘Collection’ data

I was excited that you allow to create a zap with mongoDB but sadly looks like it’s not working.

Best answer by nicksimard

HI @cads95 and @Take!

I just checked this issue and it looks like anything that is 3.X.X likely won’t work, although there are also comments that using MongoDB Atlas did not work but that a 3.X.X version did work. They had used mLab in their testing. I’ve added you both as affected users for this issue.

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5 replies

Danvers
Forum|alt.badge.img+12
  • DanversZapier Staff
  • Zapier Staff
  • 3731 replies
  • December 30, 2020

Hi @KaTang, could I ask what version of MongoDB you’re using? 

 

The Zapier MongoDB integration currently only supports versions up to 3.x.x

C
  • cads95
  • New
  • 1 reply
  • January 13, 2021

Hi If I install mongo version 3.6 should it work?

T
  • Take
  • New
  • 2 replies
  • January 27, 2021

@Danvers @KaTang @cads95 

Any updates for this Error? I got the same error message.

nicksimard
Forum|alt.badge.img+11
  • nicksimardZapier Staff
  • Zapier Staff
  • 2115 replies
  • Answer
  • January 29, 2021

HI @cads95 and @Take!

I just checked this issue and it looks like anything that is 3.X.X likely won’t work, although there are also comments that using MongoDB Atlas did not work but that a 3.X.X version did work. They had used mLab in their testing. I’ve added you both as affected users for this issue.

T
1 person likes this
  • T
    Take
T
  • Take
  • New
  • 2 replies
  • January 29, 2021

Hi @nicksimard!

Thank you for the update. Actually, I’m using Azure Cosmos DB's API for MongoDB (3.6 version).

I’ll try other MongoDB hosting services.

 

 

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