My team is facing difficulties with managing 1:1 chats in Telegram as they are not synched with Hubspot CRM. Any workaround you may recommend to integrate Telegram chats to Hubspot Helpdesk? Thanks.
Best answer
How do I connect Telegram 1:1 chats with HubSpot Helpdesk?
Best answer by ken.a
Hi
Thanks for confirming!
I have added you to the open feature request to support the “New Message” trigger in Telegram. That does a few things:
- Bring this to the attention of the integration developers
- Help track interest in this feature being implemented
- Allows us to notify you via email if this feature becomes available in the future
While I don't have an ETA on when this feature might be implemented, we will notify you via email if it is!
In the meantime, you can stay in the loop/follow along with updates on the main thread here:
Hopefully, this helps.
For anyone that comes across this and wants to be added please reach out on the main topic for this issue here and we’ll get you added to the feature request.
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