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Product images from Shopify to Discord


julivonShade

Hello,

 

I have been creating the zap for orders information in Shopify to post them in a discord channel. I have been able to map every field but can't find the option with the product images.

Is something I am missing? Do the Shopify zaps doesn't send product image?

Best answer by ken.aBest answer by ken.a

Hi @julivonShade,

Thanks for the screenshot!

From what I can see, it seems that the problem is with the data mapping in the "Product Variant Title" field. Would you mind trying to remap that with the Variant Title instead? If that doesn't work, please try replacing the "Find Product Variant by Title" action with "Find Product by Title".

Please keep us posted! 😊

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10 replies

nicksimard
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  • Zapier Staff
  • 2115 replies
  • May 8, 2023

Hi @julivonShade!

I found this related thread that might help you out:

 

I assume you’re looking for the product images, correct? Can you see if that works out for you, by adding a step to find the product, as described in that thread?


chanelle
Forum|alt.badge.img+8
  • Zapier Staff
  • 628 replies
  • May 8, 2023

Hey there @julivonShade - 

To add on to what Nick suggested, I’d like to point out that you should double check that your Shopify products have images uploaded to them. Specifically from the test sample. If there are no images associated with the products, then there will be no images to send in the zap.


julivonShade

Hi @chanelle 

Thanks for your help!

Unfortunately, the information above did not help. I cannot find a tab on Action that refers to product images. I may be overlooking it, though. What should I search for on Action? (Also tried with “Find product by title”)

 

All products also have an image, so that shouldn't be the issue.

 

 


ken.a
Forum|alt.badge.img+6
  • Zapier Staff
  • 6537 replies
  • May 10, 2023

Hi there @julivonShade,

I’m jumping in to see if I can help!

You can try using the "Find Product Variant by Title" action and map the Product ID in the "Product" field as a custom value and map the "Variant" title in the "Product Variant Title" field. Once done, you can test and check if the find action will return the product image.

Hopefully, this helps! 😊


julivonShade

Hi @ken.a 

 

Unfortunately i get this error after testing the zap: Error from halted execution: Nothing could be found for the search.


ken.a
Forum|alt.badge.img+6
  • Zapier Staff
  • 6537 replies
  • May 12, 2023

Hi @julivonShade,

Hope you're doing well!

Would you be able to share a screenshot of the "Action" section for the step that's giving you trouble? I'm happy to take a look at the mapped fields and try to pinpoint the root of the issue.

Thanks so much! 😊


julivonShade

yes sure:

 


ken.a
Forum|alt.badge.img+6
  • Zapier Staff
  • 6537 replies
  • Answer
  • May 16, 2023

Hi @julivonShade,

Thanks for the screenshot!

From what I can see, it seems that the problem is with the data mapping in the "Product Variant Title" field. Would you mind trying to remap that with the Variant Title instead? If that doesn't work, please try replacing the "Find Product Variant by Title" action with "Find Product by Title".

Please keep us posted! 😊


Oger
  • New
  • 1 reply
  • May 26, 2023

Hi @ken.a 

Thanks you solution worked for me. So using Variant Title for the Product Variant Title search.


ken.a
Forum|alt.badge.img+6
  • Zapier Staff
  • 6537 replies
  • May 29, 2023

Hi @Oger, you are most welcome. I’m glad I could help!

Hey there, @julivonShade , I'm curious if you had a chance to give the solution I provided a try? If it doesn’t work please let us know, we’re happy to troubleshoot further! 😊