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  • Successful Sales in PayPal sending repeat Mailchimp welcome emails for returning customers
Best answer

Successful Sales in PayPal sending repeat Mailchimp welcome emails for returning customers

  • February 25, 2022
  • 6 replies
  • 41 views
M
  • MegCBeginner
  • Beginner
  • 2 replies

Hello!

I have been using the Successful Sale Paypal trigger for my annual membership subscriptions. I use this trigger to add the customers email to mailchimp, send out welcome emails, and more.

However, now we are in year 2 of our membership and returning members are receiving the same welcome emails, etc for their 2nd year of membership. This is because the action is using the payer email from Paypal to complete the task. Ideally for these zaps the action will only happen once for each email of the successful sale.

Can you please advise if there’s a better way to setup these zaps? I have a series of zaps setup this way and it has put a halt on our communications as to not distribute repetitive information.

Thank you for your help!


M

Best answer by christina.dBest answer by christina.d

Hiya! I wanted to pop in and consolidate a few of these answers into one in case it’s helpful! 

 

Troy Tessalone wrote:

 

In MC, you should add a Tag that can be used as a Filter in the Mailchimp Customer Journey to ensure a Subscriber only goes thru the Customer Journey once.

 

In order to achieve this there appears to be a setting on the Mailchimp Customer Journey as explained here

Troy Tessalone wrote:

@MegC

Try using this setting on the Mailchimp Customer Journey

 

 

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6 replies

Troy Tessalone
Forum|alt.badge.img+14
  • Troy TessaloneZapier Expert
  • Zapier Expert
  • 31398 replies
  • February 25, 2022

Hi @MegC 

In MC, you should add a Tag that can be used as a Filter in the Mailchimp Customer Journey to ensure a Subscriber only goes thru the Customer Journey once.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
M
  • MegCBeginner
  • Author
  • Beginner
  • 2 replies
  • March 1, 2022

Thanks Troy. Looks like that’s an easy fix with mailchimp.

 

How about with adding a new customer with Hubspot?

Or sending an automatic email via Outlook?

 

Appreciate your help!

Troy Tessalone
Forum|alt.badge.img+14

Hi @MegC 

Check out the available Zap triggers/actions for each app...

HubSpot: https://zapier.com/apps/hubspot/integrations#triggers-and-actions

Outlook: https://zapier.com/apps/microsoft-outlook/integrations#triggers-and-actions

Office 365: https://zapier.com/apps/office-365/integrations#triggers-and-actions

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
M
  • MegCBeginner
  • Author
  • Beginner
  • 2 replies
  • March 1, 2022

Apologies, Troy I don’t think I was explicit enough. 

 

I do have the Outlook and Hubspot zaps, but I don’t see how to use the filter so the customer journey only happens once. I may be missing the field but don’t seem to see it. :face_palm_tone1:

 

Thanks again for your patience!

Megan

Troy Tessalone
Forum|alt.badge.img+14

@MegC 

Try using this setting on the Mailchimp Customer Journey

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
christina.d
Forum|alt.badge.img+9
  • christina.dZapier Staff
  • Zapier Staff
  • 2653 replies
  • Answer
  • April 26, 2022

Hiya! I wanted to pop in and consolidate a few of these answers into one in case it’s helpful! 

 

Troy Tessalone wrote:

 

In MC, you should add a Tag that can be used as a Filter in the Mailchimp Customer Journey to ensure a Subscriber only goes thru the Customer Journey once.

 

In order to achieve this there appears to be a setting on the Mailchimp Customer Journey as explained here

Troy Tessalone wrote:

@MegC

Try using this setting on the Mailchimp Customer Journey

 

 

T
1 person likes this
  • T
    TamRazzleDazzle
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