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Question

Zoho CRM error: Undefined error; please check if the URL trying to access is the correct one.

  • September 27, 2023
  • 3 replies
  • 28 views
P

I am creating my first zap.  my workflow is the following

  1. when a new person registers on my site it reads the client information  (works)
  2. then it pulls into a zapier table (works)
  3. Go into Zoho CRM and check if the email already exists (fails)

I get the following error message when I test this step

 

Hoping someone could provide some insight.

Did this topic help you find an answer to your question?

3 replies

Troy Tessalone
Forum|alt.badge.img+14
  • Troy TessaloneZapier Expert
  • Zapier Expert
  • 31340 replies
  • September 28, 2023

Hi @pmdono2209 

Good question.

To help us have more context, please post detailed screenshots with how your Zap steps are configured.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
P
  • pmdono2209Beginner
  • Author
  • Beginner
  • 1 reply
  • October 16, 2023

Here are my two steps

Here is the second step

This is supposed to take a new lead and add to Zoho CRM contacts


when I click continue is when I get the error.  Hopefully someone can let me know what I am doing wrong

Troy Tessalone
Forum|alt.badge.img+14

@pmdono2209 

These fields are standardized dropdown values and expect certain values, so try picking from the list of options.

 

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor

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