I am building a Zapier app for a SaaS product and have been fumbling through it. There seems to be a lot of vagueness around how the zap system works. For example,
I have my App configured with OAuth 2.0. The authentication works fine; the perform list action is working. I can fully set up a zap with a Zapier Email action sending bits of the payload to myself in an email for a test. However, when I try to enable it, the zap turns itself off.
The Zap’s change history shows my it was Zap Version Published, then Zap enabled, followed by: “Zap disabled due to a system or configuration error.”. There is no indication of why.
I check my server logs and the only thing odd to me is that the subscribe API endpoint was called twice. both times providing a target URL for the zap but each with a different domain: one with just https://zapier.com the other with https://hooks.zapier.com
I have an email out to support but I’m hoping someone here can give me some insight. I paid for a premier account because their pricing listed Premier Support but I’m not seeing any other contact method besides email. I guess maybe they just answer faster. Truthfully email-only support with this sort of development is disappointing.
Question
Can't turn on Zap despite successful test
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