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Best answer

Zapier reloading old data in trigger

SanctuaryHostel

So if i change the # or the term and click continue and then i check it has restored the old data, i tried this about 20 times and it only kept the new data about 3 times, is this a bug? If i click refresh data, same thing

 

 

Best answer by Zunn

I found temporary solution.
Dont cut old text. 
First append the new value to old one , then remove the old value.

View original
    Did this topic help you find an answer to your question?

    9 replies

    Troy Tessalone
    Forum|alt.badge.img+14

    Hi @SanctuaryHostel 

    Good question.

    Try using a new/different private browser.

    Make sure your browser is updated.

    Make sure your Zapier account isn’t logged into on another browser/device.

    ⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
    SanctuaryHostel
    Troy Tessalone wrote:

    Hi @SanctuaryHostel 

    Good question.

    Try using a new/different private browser.

    Make sure your browser is updated.

    Make sure your Zapier account isn’t logged into on another browser/device.

    Hi,

    I followed all your instructions and tried a totally different browser, the same issue occurs

    Troy Tessalone
    Forum|alt.badge.img+14

    @SanctuaryHostel 

    If you have a Zapier paid plan, you can try opening a ticket with Zapier Support: https://zapier.com/app/get-help

    ⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
    SanctuaryHostel
    Troy Tessalone wrote:

    @SanctuaryHostel

    If you have a Zapier paid plan, you can try opening a ticket with Zapier Support: https://zapier.com/app/get-help

    We are on free plan

    Troy Tessalone
    Forum|alt.badge.img+14

    @SanctuaryHostel 

    It may be a temp issue.

    Try publishing the Zap to get the configuration to save.

    ⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
    Zunn
    • ZunnBeginner
    • Beginner
    • 2 replies
    • August 5, 2023

    I have the same problem. 

    I have paid plan.

    Zunn
    • ZunnBeginner
    • Beginner
    • 2 replies
    • Answer
    • August 5, 2023

    I found temporary solution.
    Dont cut old text. 
    First append the new value to old one , then remove the old value.

    ken.a
    Forum|alt.badge.img+6
    • ken.aZapier Staff
    • Zapier Staff
    • 6510 replies
    • August 8, 2023

    We’re glad to hear you were able to get it sorted @Zunn!

    How about you @SanctuaryHostel? Have you sorted this out?

    Please let us know. Thanks! 😊

    SanctuaryHostel
    ken.a wrote:

    We’re glad to hear you were able to get it sorted @Zunn!

    How about you @SanctuaryHostel? Have you sorted this out?

    Please let us know. Thanks! 😊

    We did not, we used another app instead and got it to work

    Reply


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