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Best answer

Zoom "User does not exist" error

  • January 7, 2021
  • 5 replies
  • 129 views
C

Hello,

I’m trying to use Zapier to send webinar registrations to Zoom from an internal platform via a webhook.

Everything seems to be setup correctly, fields are correctly mapped. However, when I try and test the setup, I get this error message “User does not exist”. It’s an email that doesn’t exist in Zoom. Did anyone experience the same issue?

Thx!

 

Best answer by carowski

Hello @AndrewJDavison_Luhhu - thanks for your message. We found a solution so everything’s good :)

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

5 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • January 8, 2021

Check this help topic thread: https://devforum.zoom.us/t/auto-create-registrants-to-webinar/17449/8

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
C
  • carowskiBeginner
  • Author
  • Beginner
  • January 8, 2021

Hey Troy,

Thanks for your answer but unfortunately the setting they’re talking about is unchecked so I don’t think it’s related to that :(

 

AndrewJDavison
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  • AndrewJDavisonZapier Solution Partner
  • Zapier Solution Partner
  • March 31, 2021

@carowski 
Just checking in to see if you still need help with this? 

Find out more and hire me: https://zapier.com/partnerdirectory/andrewjdavison (andrew@andrewjdavison.com)
C
  • carowskiBeginner
  • Author
  • Beginner
  • Answer
  • April 6, 2021

Hello @AndrewJDavison_Luhhu - thanks for your message. We found a solution so everything’s good :)

AndrewJDavison
Forum|alt.badge.img+11
  • AndrewJDavisonZapier Solution Partner
  • Zapier Solution Partner
  • April 7, 2021

@carowski  - glad to hear it!

Find out more and hire me: https://zapier.com/partnerdirectory/andrewjdavison (andrew@andrewjdavison.com)
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