Zoho Desk and CIN7 integration using Zapier

  • 7 September 2023
  • 3 replies

Good Day

I used Zapier to connect CIN7 Inventory System to Zoho Desk

The goal is, once the Sales is created in CIN7 it will be automatically created as a ticket in Zoho Desk.
But I can’t see a trigger point in Zapier on creation or Sales.

Any advice regarding this ? might other trigger point works

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3 replies

Userlevel 7
Badge +14

Hi @Tan_Salceda 

Good question.

Perhaps try one of these Zap triggers:


  1. Thanks for this, but my concern if I will use Sales Status Change it will also trigger my second Zap which is updating the ticket in Zoho Desk ?

    THE GOAL :

    1 . Once the Sales is created in CIN7, it will create a ticket in Zoho Desk
    2. Once the Sales is updated in CIN7 it will update the existing/associated ticket in Zoho Desk, I already use Sales Status Change to the update, but for the creation I’m not sure if Sales Status Change is the right trigger
Userlevel 7
Badge +14


Have you tried either of these triggers?