Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

HI,

I get this error when trying to connect wix to zoho books.

I’m trying to create an invoice when a payment is entered in wix.

Please find screenshots attached.

Hi @Luqman ,

I recommend contacting Zoho support about this, since it seems a lot of more people are having issues with this. I think that the API requires you to fill in a Full name + Surname in the “Customer Name”

You can also see this for reference: 

 

~Bjorn from Wemakefuture

Just wanted to follow up here as spotted @Luqman reached out to our Support team who were able to get further details on the cause of the error from the logs. In the logs they were seeing a message about the Zoho subscription having expired: 

"Your subscription of Zoho Books has expired. Please upgrade to a paid plan."
 
For anyone that’s running into the same “cannot read property ‘contact_id’ of undefined” error but is on a paid plan with Zoho, please contact the Support team via the Get Help form. They will be able to dig into the logs for your Zaps to investigate the error further. :)

Terms & Conditions