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Best answer

Zendesk -> Zendesk update

  • 18 March 2020
  • 1 reply
  • 100 views
M

Hey everyone, 

I’m new to zapier, so anything helps

Im essentially looking to update a user field in zendesk when they submit a ticket in Zendesk.

 

Right now when a ticket is submitted i do this..

Customize User:

I want to insert USER ID of the person who submitted the ticket (not just a static ID)

Is it possible to get the ID of the submitter of the ticket? 

 

icon

Best answer by Mac 19 March 2020, 17:51

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This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

M

i was able to achieve this in Zendesk alone -- using Target and a Trigger

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