New trial started. I need to create a Github Issue whenever a new Zendesk ticket comes in that matches a specific view (New IT ticket). However, in the long list of Views I can choose from, “New IT Ticket” is not available. Is there such a thing as a private View that Zapier wouldn’t be privy to?
I have admin access to Zendesk if I need to get jiggy with anything over there.
Try loading more results or searching.
Article: https://zapier.com/help/doc/common-problems-zendesk#how-to-create-a-zendesk-custom-view
Hi Troy.
I have done this and loaded every possible option, then tried to sort by the view name and the view number. It simply does not show up.
Try creating a new view?
This part is what was blocking me:
You will need to create a descending by ID "view" in Zendesk with no grouping and select it here
I’m all set now. Hope this helps in the future.
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