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Best answer

Zaps with Paths not triggering

  • July 8, 2021
  • 4 replies
  • 81 views

I have a path with 3 conditions (A,B,C).  When tested it works.  It’s not triggering when tested in real-life.  Has anyone else run into this issue, and what do you do?  

Best answer by SamB

Just wanted to follow up here as I spotted that @Rhonda had also contacted our Support team who identified that the issue was caused by an incident (https://status.zapier.com/incidents/xl4zzwhk55w0) that has been resolved.

I’m closing this thread as this issue has been fixed and is no longer occurring. :)

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

4 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • July 8, 2021

Hi @Rhonda 

Check your Zap Runs history details: https://zapier.com/app/history/

Likely has to do with how the Path Filters are configured.


  • Author
  • New
  • July 8, 2021

There seems to be a delay in the runs.  I see that it ran successfully now.  Previously the updates happened instantly.  They must be queued .  


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • July 8, 2021

@Rhonda 

FYI: Zapier is having some issues today, which may be the cause of the delay, altho unsure if these are directly related: https://status.zapier.com/


SamB
Community Manager
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  • Community Manager
  • Answer
  • September 8, 2021

Just wanted to follow up here as I spotted that @Rhonda had also contacted our Support team who identified that the issue was caused by an incident (https://status.zapier.com/incidents/xl4zzwhk55w0) that has been resolved.

I’m closing this thread as this issue has been fixed and is no longer occurring. :)