Stack - Infusionsoft + Wordpress
Q: In the past, Infusionsoft offered an "Erase" button for GDPR. So you could manually click that button on the contact record and it would erase their private data but retain their order data.
Infusionsoft got rid of that button earlier this year. The client still receives GDPR requests to erase personal data so I was asked to look into the possibility of doing this with automation.
I already checked and we cannot use Campaign Builder to do this. PlusThis didn't seem to have anything either. I believe we could do it via Zapier with an Update Contact function.
Ideally, we would be able to use an Internal Form - check a box to erase the data, and then First Name would change to "EI Erased" and Last Name, Address, Phone, and Email would all be deleted. Let me know if this is possible.