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Zapier mailbox cannot display or receive an email message with html

  • 26 March 2022
  • 2 replies

We created a Zapier mailbox where it can receive alerts to trigger a zap that will create a ClickUp task. We’ve also set-up an Gmail filter where it can automatically forward email filters to the Zapier mailbox.

When we check the mail history of the Zapier mailbox, we received the email but the full message was not displayed.   Only the subject was displayed but not the full alert message that was formatted using HTML. Thus leaving important information to display in a ClickUp task. When we manually forward the message. The message that was formatted using HTML is displayed.

Is there any way we can extract HTML data from an auto forward email using the Email Parser?


Best answer by Troy Tessalone 26 March 2022, 16:27

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2 replies

Userlevel 7
Badge +14

Hi @eugene_epare 

Good question.

Why not just use Gmail as the Zap trigger?


Userlevel 7
Badge +14


If you are trying to do email parsing, then I’d recommend using Mailparser: