Hi @David Tipsin ! Could you elaborate what you mean by spinning? Is a particular action not working in one of your Zaps, or is Zapier not worming at all?

Hi @David Tipsin 

You may want to open a ticket with Zapier Support: https://zapier.com/app/get-help

yes, Zapier doesn't work at all. Loads endlessly

Hi @Troy Tessalone! Please tell me what might be the problem) Our team really needs Zapier+Clockify, but Zapier doesn't work in Infinity.

Hi @David Tipsin 

Try configuring the Zaps in Zapier: https://zapier.com/app/zaps

Thanks, I know it can be customized like this. But my problem is that zapier doesn't work exactly inside infinity. Тhe section/menu zaiper that does not work.

@David Tipsin 

Have you opened a ticket with Zapier Support? https://zapier.com/app/get-help

Make sure to reference this Zapier Community Topic.

Yes. It seems to me that you do not understand my problem. Perhaps this is not your problem, but the problem of infinity developers, but they also do not answer

I attach screenshots, maybe someone came across this problem

@David Tipsin 

What is the URL to the Infinity app you mention?

Hi there, @David Tipsin,

Thanks for reaching out. I’m so sorry to hear about the trouble you’re running into with Infinity! 

I can see you’ve had an opportunity to open a ticket with our support team, which is perfect. They will definitely be your best resource at this time as they’ll be able to dig into the logs for you.

It looks like they replied on Saturday, January 8th and had a few more questions for you. If you don’t see their reply, it might be worth double checking your spam/junk folder in case it’s ended up there by mistake. You could also search your whole email inbox for emails ending in ‘@zapier.com’. I hope this helps! Please keep us posted with any progress you’re able to make.

https://startinfinity.com/

Hey @David Tipsin!

I’ve taken a look in Infinity and I’m not able to load any Zapier templates either. We don’t have a lot of insight as to what’s preventing them from being loading in Infinity, unfortunately. Since this is occurring on their end, Infinity’s Support team would be best placed to investigate this further. 

In the meantime, I’ve not run into any issues on this side in being able to create Zaps that use Infinity. So if you log in to your Zapier account directly you should be able to set up Zaps using the Infinity app still. :)

Hey @SamB ! Thanks for the answer, I thought that the problem is not with Zapier, but with Infinity services! I hope I can solve the problem, as Zap's features will be useful for our agency, especially tracking the time spent on each task!