Hi @Damien!
It sounds like the Formatter by Zapier is going to be your friend for this one! If you select the ‘Text’ action there is an option which can count the words in the field (though not the characters), but the one that I think you’ll need is the ‘Truncate’ option.
This will cut a field down to the number of characters that you specify
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So if you add this step in your Zap, and then in the Discord step, use the output of the Formatter step, then the number of characters will always be 2000 or less.
Thank you very much, I’ll try it