About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Best answer

Zap turning off by itself

  • 23 March 2020
  • 2 replies
  • 1147 views
A

I’m running into an issue where my Zap turns off by itself. It doesn’t show any errors or stoppages in the immediate history, so I’m not quite sure what is going on.

icon

Best answer by steph.n 26 March 2020, 23:13

View original
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Danvers
Userlevel 7
Badge +12

Hi there! If your Zap isn’t showing any errors in the task history then we’ll need to have the Support Team take a closer look to see what might be happening here. 

 

I've escalated this to the Support queue and one of the team will be in touch via email to help you with it as soon as possible. 

steph.n
Userlevel 7
Badge +8

Hi @apsjamie - Thanks for replying to our support ticket. So that we can share the outcome of your resolution, it looks like our team turned back on your zap and it’s been staying on. After investigating, it looks as though we were unable to find any errors that may have caused this hiccup. The good news is, it looks like your zap is still firing away since we turned it back on. Thanks for confirming with us. While we don’t believe this would undo itself again, but please feel free to let us know if this issue re-occurs for you.

Thanks!

Terms & Conditions