Hi @victorpaolo
Good question.
Have you referenced the available help article from Memberstack?
https://support.memberstack.com/hc/en-us/articles/4410447219995-Zapier-1000-Integrations
Make sure your Zap is ON.
Zaps only work while ON for new data going forward.
After testing live, check your Zap Runs for the DATA IN/OUT for each step to help you troubleshoot.
If the Zap is not triggering, then that is an issue with MS.
With a polling trigger, Zapier will check for new data from your trigger every 1 to 15 minutes in order to start your Zap, depending on your pricing plan.
Hey @victorpaolo! I just wanted to check in and see if you were able to test out Troy’s recommendation and if that resolved your issue?
@TamRazzleDazzle Thanks for the follow up! Yes the answer from @Troy Tessalone is super useful!
Actually reviewing the Zap I found my error.
I would also add this list from YouTube that helps on that!
Thanks again!
That is awesome to hear, glad you were able to work out a solution and thanks for providing that video resource!