I have a Zap set up to trigger when a Mailchimp subscriber clicks a link. It then sends a form submission to Hubspot. However, there are only 6 completed Zap runs but there are 26 unique clicks of that link in Mailchimp. Any idea why some aren’t processing through?
Question
Zap not showing all triggers
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+14- Zapier Orchestrator & Solution Partner
Hi
FYI: The Mailchimp Link Clicked trigger is NOT instant, so depending on your Zapier plan it can take from 1-15 minutes for the Zap to trigger, but unsure if that’s the issue in your case.
Not sure if this is related: https://status.zapier.com
- Beginner
Thanks, but it has been almost 24 hours now and only 9 of the 33 individual clicks have made it through.
+14- Zapier Orchestrator & Solution Partner
Might be best to open a ticket with Zapier Support here for them to investigate further: https://zapier.com/app/get-help
+11- Zapier Staff
Hi
Looks like you’ve got a great conversation going with our Support team and they’re helping you out with this! If you have any further questions you can reply to that thread :)
+9- Architect
Hey
At the moment, Zaps are only built to look at new and incoming information, when they are turned on. A Zap won't process existing data or data that was sent while the Zap was turned off. You can read a bit more about this here:
https://zapier.com/help/create/basics/why-isnt-my-zap-triggering-on-existing-records
If that is not the case, please send a date and time for one of the emails that didn't trigger to the open thread you have with support and they can check our internal logs to do some additional troubleshooting for you. 
- Beginner
No, that wasn’t the issue. It was a testing issue with the Beta version of Iris CRM.
+9- Architect
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