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Question

WooCommerce - updating buyers/customers custom information

  • August 19, 2022
  • 6 replies
  • 50 views
G

Hi,

Thank you for taking the time to look at this. I’m very new a Zapier, so if you don’t mind please explain your answer in detail (thanks in advance).

 

I’m selling my product on wordpress/woocommerce, and when the customer buys something, they enter their “role in relation to the purchase” (coach, parent, player, etc) in a custom field. A new custom field has been made, and I wish to “relocate” the old information into the new one. 

Role (old) = coach → Role (new) = coach

 

How would you suggest to do this?

 

Kind regards,

Morten

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

6 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • August 19, 2022

Hi @GripFixer 

Good question.

Try these Zap steps:

 

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
G
  • GripFixerBeginner
  • Author
  • Beginner
  • August 20, 2022

Hi Troy,

 

Thank you so much for helping out! 

 

What would you set as the trigger? (The order is not a new one, but old ones).

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • August 21, 2022

@GripFixer 

In the Zap trigger are you able to specify only updated Orders?

 

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
G
  • GripFixerBeginner
  • Author
  • Beginner
  • August 21, 2022

Hi Troy,

 

You’re everywhere 😆 Which is amazing! :) 

 

I looks like that is an option.

 

G
  • GripFixerBeginner
  • Author
  • Beginner
  • August 23, 2022

 

 

Thank you very much again Troy.

 

My next question is how does an update work.?

  • Do I need to fill in all the fields (see pic 2), or just the fields I want to change? 
  • Which fields should I fill in when I want the old role field to be inserted into this field (pic 1) - and please keep in mind that there are different variables in that field (“coach”, “parent”, club_representative”, “player”, “other”).

 

 

 

Pic 1

 

 

 

pic 2

 

Danvers
Forum|alt.badge.img+12
  • DanversZapier Staff
  • Zapier Staff
  • August 26, 2022

Hi @GripFixer!

The update order action will only update the fields in which you put information, so if you leave something blank whatever is already there will stay there. I think that answers your question, but please let me know if I can clear anything up for you!

 

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