I have a Zap to “Create or Update Contact in Agile CRM” when an order status is updated. However, I cannot find any reference to the WooCommerce product category when I try to add the data field - except the Coupon Lines Meta Data. And the Coupon Lines Meta Data item don’t show any data in them.
Question
WooCommerce product category not in data list
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+8- Zapier Solution Partner
Did you try woocommerce webhooks if they deliver the data instead of the native woocommerce app?
+8- Zapier Solution Partner
https://docs.woocommerce.com/document/webhooks/
Please install a Webhook as trigger and set the action accordingly to: “when an order status is updated”
Nice thing with webhooks you can limit the notification to certain events of an updated order, for example the status “paid”.
- Beginner
I’m not having a problem triggering an event. Zapier just doesn’t show the Product Category (or Tags) as data that can be transferred out of WooCommerce.
If I use a webhook I still need to create an action that moves the data into Agile CRM. That data still won’t be available to the action.
+8- Zapier Solution Partner
- Beginner
I tried but was not successful. I did not see any data at all.(I am not at the Premium level.)
+8- Zapier Solution Partner
Thanks for your reply, usually categories are shown in the webhook data, I assume (without any further technical estimation) that your WordPress is the error source.
Did you update woocommere and try updating the database for woocommere too. (Be careful - updating on your own risk)
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