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  • Where to get the "Recipient Id" in order to Send message from page in Facebook Messenger when using Facebook Messenger as an action?

Hi, I'm trying to use Facebook Messenger as an action and got stuck on step where I must enter the Recipient Id. Here below you can see the step where I am stuck.

Thank you in advance!

Hi @Julien Malengo!

The Recipient ID needs to be the Page-Scoped User ID (PSID) which is a field that Facebook generates/stores. What trigger are you using for this Zap? If it’s New Message sent to Page then you will have the PSID of the user in the trigger data. If a user hasn’t previously sent your page a message then you can’t use the Zap to send them a message from your page. This is built into the way that Facebook works, to prevent pages from spamming users with messages. 

I hope that’s clear, if you need some more information, could you please describe your Zap and what you’re trying to do as that will help us to have a better idea of where to start :)

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