I’m new to Zappier so still learning. We are trying to creating an integration between Eventbrite and our Salesforce NPSP Test Org using Zappier. Basically what we want to happen is when a new event is published in Eventbrite an event record for that event should be created in Salesforce in our custom object ‘Training_Course__c’ which records training courses.
A Zap has been created already between Eventbrite and Salesforce and the connection has been tested successfully with an event record successfully created in Salesforce for a selected recent event that Zappier has found from Eventbrite. See Below
However, when a new Eventbrite event is published the Zap is not creating event records in Salesforce with details of the new event record but keeps creating an event record with the details of test event Zappier found that was used for the Zap connection test. See below :
Is there something missing or an additional action that’s required? Any help or guidance would be greatly appreciated.
Best answer by Troy TessaloneView original
Make sure to dynamically map the data points between Zap steps using the ‘Custom’ mapping option.
Zap Basics: https://zapier.com/help/create/basics
Many thanks for the quick response, I’ll read the articles and try and map the data points.