I am trying to add jira connection but only first instance on “Authorize for” drop down box is being selected. I use 3 different instances of Jira with single Jira account.
Has anyone experienced something like this?
Hi
Try authenticating the different Jira accounts here: https://zapier.com/app/connections
TIP: Use a private browser and/or a different browser each time you try to authenticate.
Then you should be able to select the different accounts in the desired Zap steps for Jira.
Thank you, Troy!
I tried private browser as well as Edge chromium and Firefox but with no luck.
I can see the options in the dropdown boxes for 3 different Jira instances and select the desired last one. When it lists the connection on Jira My Connections page, it shows as first instance for that connection instead of last.
I removed all my Jira connections and tried to connect everything from scratch, but it selected first option every time I tried regardless of selecting 1,2 or 3.
To offer an update on this, it looks like there’s an existing bug that’s causing the problem mentioned above.
To offer an update on this, it looks like there’s an existing bug that’s causing the problem mentioned above.
Hi there, friends! I also wanted to point ya’ll in the direction of this main thread.
Once a fix is in place for this bug, we’ll be sure to post an update there! Feel free to subscribe to that thread for notifications.
Thanks in advance for not opening duplicate threads.
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