Skip to main content
Question

What does this email from Zapier about deleting Shopify content mean, and how should I respond?

  • November 2, 2024
  • 2 replies
  • 191 views

I received the following email from Zapier. I’m really not sure what it means and what I may have to do in response. The mentioned quick guide below seems to contain no relevant information and Zapier doesn’t seem to have a support team anymore. Any assistance would be greatly appreciated. 

“Hi Peter, 

Shopify recently let us know that customer(s) of yours have requested that their Shopify content and metadata related to livelobikerental.myshopify.com be deleted from your Zapier account. 

The Shopify accounts related to this request can be found attached to this email.

You can easily review the data you've stored on Zapier and delete as much or as little as you'd like.

Here's a quick guide to deleting some or all of your Shopify-related data on Zapier.

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • November 4, 2024

Hi @Peter at Livelo 

Info about Zapier data retention/deletion: https://zapier.com/legal/data-retention-deletion


ken.a
Forum|alt.badge.img+6
  • Zapier Staff
  • November 5, 2024

Hi @Peter at Livelo,

I just came across your post here and wanted to check in here to see how you’re getting on. Were you able to review the link that Troy provided regarding data retention deletion?

Please do let us know if you’re still in need of some help on this at all - happy to assist further! 🤗