Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Best answer

[Webflow + Google Drive] File from Webflow form can't be uploaded to GDrive folder

  • December 22, 2021
  • 6 replies
  • 519 views
S

Hi community, 

 

I want to build a really simple Zap, but always get an error that I can’t resolve. I want to connect a Webflow form with GDrive, so that people can upload a PDF file on my Webflow website and this PDF is automatically uploaded to a GDrive folder.

 

When I want to test the Zap, I always get the error message “The app returned: You are not currently logged in” (See pictures attached)

 

I reconnected both Webflow and Google Drive accounts twice, but it still does not work. Any idea what’s causing the issue? 

 

 

Best answer by SamB

Hey @scaleupnrw!

It sounds like you’ve got the Restrict uploaded file access setting in Webflow enabled. You’ll want to disable it in order to get publicly accessible file links sent to the Zap. You can find out more about how to disable that setting here: Managing file submissions > restrict uploaded file access

Hopefully that’ll sort it! :)

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

6 replies

mzsadiek
Forum|alt.badge.img+5
  • mzsadiekZapier Solution Partner
  • Zapier Solution Partner
  • December 22, 2021

Hi @scaleupnrw! Are you sure the pdf from Webflow is accessible by the link you are passing to Google Drive?

Fun Fact: Both my name (Zubair) and ⁦‪Zapier‬⁩ are written in the same way in Arabic: زبير
    Troy Tessalone
    Zapier Orchestrator & Solution Partner
    Forum|alt.badge.img+14
    • Troy TessaloneZapier Orchestrator & Solution Partner
    • Zapier Orchestrator & Solution Partner
    • December 22, 2021

    Hi @scaleupnrw 

    Check your app connections here: https://zapier.com/app/connections

     

    Make sure your file URL is publicly accessible.

    You can check this by copying/pasting the file URL into a new private browser to see if the file is accessible.

    Help article about using files in Zaps: https://zapier.com/help/create/basics/send-files-in-zaps

    ⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
      S
      • scaleupnrwBeginner
      • Author
      • Beginner
      • January 4, 2022

      Many thanks for your answers. You’re right. The issue is, that Zapier only grabs a Webflow-Link to the PDF that is restricted. The publicly available AWS download link is only visible for logged in users on Webflow. Any idea how to find a workaround for that? I do not see the AWS link in the submissions on Zapier. 

       

      Restricted link from Zapier: https://webflow.com/api/sites/scaleup-nrw/formUploads/6ed17dc4-1c7d-44df-bd66-50f5XXXXXX.pdf

       

      Needed public AWS link: https://webflow-user-file-uploads-production.s3.amazonaws.com/61c1a76d0557c92c45XXXXXXX17dc4-1c7d-44df-bd66-50f5d3e8b383.pdf?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAJK5SSHKXXXX%2F20220104%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20220104T094332Z&X-Amz-Expires=300&X-Amz-Signature=ac3f2be0d247182a101ad20975ec7131c687e14373503e095bXXXXXXXX0&X-Amz-SignedHeaders=host

      Troy Tessalone
      Zapier Orchestrator & Solution Partner
      Forum|alt.badge.img+14
      • Troy TessaloneZapier Orchestrator & Solution Partner
      • Zapier Orchestrator & Solution Partner
      • January 4, 2022

      @scaleupnrw 

      Might want to try opening a ticket with Zapier Support for additional help: https://zapier.com/app/get-help

      ⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
      SamB
      Community Manager
      Forum|alt.badge.img+11
      • SamBCommunity Manager
      • Community Manager
      • Answer
      • January 5, 2022

      Hey @scaleupnrw!

      It sounds like you’ve got the Restrict uploaded file access setting in Webflow enabled. You’ll want to disable it in order to get publicly accessible file links sent to the Zap. You can find out more about how to disable that setting here: Managing file submissions > restrict uploaded file access

      Hopefully that’ll sort it! :)

        M

        Hey @scaleupnrw!

        It sounds like you’ve got the Restrict uploaded file access setting in Webflow enabled. You’ll want to disable it in order to get publicly accessible file links sent to the Zap. You can find out more about how to disable that setting here: Managing file submissions > restrict uploaded file access

        Hopefully that’ll sort it! :)

        This was it. Thanks!

          Terms & ConditionsAccessibility statement