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  • We had trouble sending your test through. [{"code":"3027","message":"Host can not register","description":"Refer to URL: https://zoomappdocs.docs.stoplight.io/zapier"}]

I am using eventbrite to promote my Zoom webinar.  Get so far with moving registrants on eventbrite to Zoom  and then I get this hideous message.

 

We had trouble sending your test through.

<{"code":"3027","message":"Host can not register","description":"Refer to URL: https://zoomappdocs.docs.stoplight.io/zapier"}]

 

what does it mean?  what do I do?

 

Hello @Hamish - Thanks for writing to us! We answered this question on another thread here.

Our Support team wanted to advise that: The error here says that since the email you're trying out on the Create Registrant step is that of the Host email - it won't allow you to register that email as a Registrant. 

Could you let us know if this answered your question? Thanks!

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