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Using Gmail on a Zap

  • 30 April 2020
  • 1 reply

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I’m using a Zap between Gmail and Zoho CRM to capture incoming emails.

I only need to capture the first email received and not the replies to it.


Any advises are appreciated. Thanks


Best answer by Liz_Roberts 1 May 2020, 15:11

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Hi @Fausto Batista ,

Thanks for reaching out- happy to help!

It sounds like Filter by Zapier would be handy to use here- adding a filter after your Gmail step, you can tell the Zap to only continue if it contains certain text or meets certain requirements (like a reply). 

Let us know if that does the trick or you have any additional questions!