Skip to main content
Best answer

URGENT* Trying to automate PDF file upload to Google Drive

  • October 8, 2020
  • 4 replies
  • 560 views

Hi there :) 

I hope someone could help me on this issue.

I tried to setup a Zap that saves the approved PDF documents in my PandaDoc into a specific GDrive folder. 

Issue: It keeps showing the error message “Access Denied” 

Could you tell me how I can fix this? 

Thank you for your help

Best answer by Troy Tessalone

Check your GDrive app authentication in Zapier here: https://zapier.com/app/connections

GDrive Help Article for Zapier: https://zapier.com/help/doc/common-problems-google-drive

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

4 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • Answer
  • October 8, 2020

Check your GDrive app authentication in Zapier here: https://zapier.com/app/connections

GDrive Help Article for Zapier: https://zapier.com/help/doc/common-problems-google-drive


  • Author
  • Beginner
  • October 8, 2020

Still doesn’t solve the problem...


steph.n
Forum|alt.badge.img+8
  • Builder
  • October 8, 2020

Hi @SamanthaYT - As Troy mentioned, you need to double check that you have the right authentication to Google Drive and your PandaDoc access. Is this file protected in some way? Or in a private folder either in PandaDoc or Google Drive? I’m not familiar with PandaDoc so it’s likely you’ll also need to check with them on sharing permissions for this to work.


  • New
  • October 15, 2020

I started having the same problem today. It was working fine for several months but then all of the sudden I am now receiving the error message that access is denied.

 

I verified that my account has access to the shared drive and I can access the shared drive when using a Zap that does not upload a file. It seems to be specific to uploading a file.

 

Thanks,

Vince.