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Update Shipping Cost Shipstation to Quickbooks online Invoices

  • 10 August 2022
  • 2 replies
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Hello does anyone have any knowledge as to why the shipping cost will not update into quickbooks online from shipstation? When I perform the Update Invoice function in Quickbooks I am able to bring in the tracking number, ship date but it is not bringing in the shipping cost.

I am trying to have the shipping cost go in the quickbooks invoice shipping box, NOT create a shipping line item. 

Please see attached images. 

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Best answer by christina.d 11 August 2022, 00:20

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Hi there, @Camverdi! Thanks for reaching out.

It looks like your screenshots aren’t coming through for some reason. 😔

Do mind clarifying which trigger you’re using in ShipStation? It’s possible that particular may not be supported but happy to dig into it a bit further with you! 

Hello @christina.d,
You reached out to me regarding the updating shipping cost shipstation to quickbooks online invoices.

So here is the Zap thats happening:

  1. Shipstation - Order Shipped in Shipstation
  2. Quickbooks - Update Invoice in Quickbooks online.

When i test this zap. It correctly puts in the tracking number into the existing invoice but I also need to bring the shipping cost in the shipping box and it just does not update. Any thoughts on why that would be?